Cardiac PACS Administrator, Clinical Applications Specialist

3 weeks ago

Vancouver, British Columbia, Canada PHSA Full time
Job Summary

As a Cardiac PACS Administrator, Clinical Applications, you will be responsible for overseeing all aspects of system management pertaining to Picture Archival and Communication Systems (PACS) utilized within designated Cardiology Departments across regional sites. Your primary focus will be on ensuring system utilization, providing administrative and technical system support services, and defining standards and protocols.

Key Responsibilities
  1. Act as a champion and regional/departmental focal point for issues relating to Cardiac PACS, working collaboratively with interdisciplinary system support teams to develop communication linkages between technical applications, enterprise system users, and system support groups.
  2. Provide technical, application, and data analysis leadership with respect to Cardiac PACS utilization, overseeing and supporting ongoing PACS issues within the Regional Cardiac Program.
  3. Assist in the support and maintenance of designated clinical systems and servers, including testing and installing upgrades, monitoring servers for functionality and stability, and applying vendor-supplied application upgrades.
  4. Ensure system configuration and workflow design reflect the vision and guidelines of the clinical group and the workflow requirements of staff and patients, engaging in ongoing dialogue with clinical and/or project teams.
  5. Participate in the determination of clinical business needs and technology requirements, interviewing department management, clinicians, and staff, and participating in planning committees.
  6. Participate in the implementation of newly approved systems and processes, assisting with the preparation and distribution of new/revised procedures and policies.
  7. Use own clinical experience to assist and train clinical staff on clinical systems processes and technology requirements, participating in the development and implementation of a communication strategy, educational program, and evaluation strategy.
  8. Work collaboratively with multiple stakeholders within the organizations and external stakeholders and vendors to manage and resolve complex issues.
  9. Provide input into the development and enhancement of an integrated systems support model, working with the IMITS team, Cardiology, Medical Imaging staff, and the Service Desk Team.
  10. Maintain and update own knowledge and understanding of knowledge transfer and exchange theory and practice, reviewing current literature and research, and accessing educational opportunities.
  11. Apply an evidence-based approach to clinical problem solving, reviewing relevant literature/resources and applying approved research findings in clinical practice to support the research culture of the organization.
Qualifications

Education, Training, and Experience:

  • Graduation from a recognized echocardiography ultrasound program.
  • Five (5) years of recent echocardiography experience in an acute health care setting or an equivalent combination of training and experience.
  • Relevant course work or training in Health Information Sciences or Computer Sciences.

Skills and Abilities:

  • Broad knowledge of Cardiac anatomy and physiology.
  • Solid understanding of modality-specific workflow, Cardiologist reporting methodologies, and image distribution requirements.
  • Solid understanding of DICOM networks, integrated clinical information systems, HL7 messages, and interfaces, and working with network servers.
  • Solid understanding of interdisciplinary and inter-professional practice.
  • Solid understanding of knowledge transfer processes and a demonstrated ability to provide system training and user support.
  • Demonstrated ability to analyze and solve complex problems.
  • Demonstrated ability to coach, facilitate, and lead others.
  • Demonstrated ability to work independently and in collaboration with others.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Demonstrated ability to understand change dynamics and lead change management initiatives.
  • Demonstrated ability with, and experience in, the planning, testing, and implementing of system upgrades.
  • Demonstrated ability to work under pressure, adjust to unexpected events, and to deal with conflict.
  • Demonstrated ability to teach and train medical/technical staff and students.
  • Demonstrated ability to develop procedure and protocol manuals.
  • Demonstrated ability to organize work, set and maintain priorities, and be results-oriented.
  • Demonstrated ability to use standard desktop applications and familiarity with clinical information systems.

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