Forensic Social Work Assistant, Social Services Coordinator
4 days ago
Job Summary
We are seeking a highly organized and detail-oriented Social Services Support Specialist to join our team at PHSA. As a key member of our Forensic Mental Health department, you will provide administrative support to our social work team, ensuring the smooth operation of our programs and services.
Key Responsibilities
- Provide clerical support to the social work department, including gathering and maintaining patient records, scheduling appointments, and preparing reports.
- Liaise with interdisciplinary teams to provide program-related information and represent the assigned program at meetings as required.
- Prepare and mail packages containing consent forms and questionnaires to internal and external partners, and monitor the return of these documents.
- Collect and enter data into computerized systems, ensuring data is up-to-date and accurate.
- Set up and maintain patient and administrative filing systems, adhering to policies and procedures designed to protect confidentiality.
- Upload patient paperwork into the database and monitor and request missing documents from clinical staff.
- Provide administrative duties as required, including answering phone calls, emails, and general inquiries from hospital and community.
Requirements
- Completion of a recognized Social Service Worker or Social Service Diploma Program, or an equivalent combination of education, training, and experience.
- General knowledge of social work, mental health, and substance services.
- Ability to relate well with others and work effectively in a multidisciplinary team.
- Excellent communication and organizational skills.
- Ability to operate related equipment, including basic knowledge of computer software.
- Physical ability to carry out the duties of the position.
- Knowledge of medical terminology.
What We Offer
- A comprehensive benefits package, including a municipal pension plan and psychological health and safety programs.
- Access to professional development opportunities, including in-house training programs and courses.
- A remote work-friendly environment, welcoming flexible work options.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
About PHSA
PHSA is a provincial health services authority that plans, manages, and evaluates specialized health services with the BC health authorities. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
We are committed to equity in our hiring and employment practices and welcome applications from all people, particularly those belonging to historically, systemically, and/or persistently marginalized groups. We are dedicated to creating a diverse workforce and establishing an inclusive and culturally safe environment.
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