Expert Claims Adjuster

1 week ago

Laval, Quebec, Canada Xpera Full time
About the Role

Xpera is seeking a highly skilled and experienced Claims Adjuster to join our team. As a Claims Adjuster, you will be responsible for investigating and adjusting surety bond claims, as well as professional liability and directors' and officers' liability claims.

Key Responsibilities
  • Conduct thorough and accurate investigations of claims, including coverage analyses and negotiation and problem-solving skills.
  • Communicate claim developments, exposure analyses, and requests for authority to clients in a timely and effective manner.
  • Draft timely coverage assessment reports and coverage letters.
  • Deliver superior customer service through effective interaction with clients.
  • Document all relevant events in a timely and efficient manner as cases develop, including evaluation of facts giving rise to the loss, coverage, and exposure under various policy forms.
  • Maintain a current diary to monitor claims for new developments, follow up on requests from clients, update management, and complete diary activities.
  • Participate in and represent clients in litigation and work alongside various professionals, such as attorneys, notaries, engineers, architects, accountants, trustees, etc.
  • Manage expectations of various parties and negotiate and settle claims within prescribed authority.
Requirements
  • University degree (Law, engineering, or accounting) or a combination of education and relevant experience.
  • Adjuster's license designation or working towards completion.
  • CIP or FCIP designation an asset.
  • Fluent in French and English – both written and oral a must.
  • Excellent oral and written communication skills.
  • Accounting and computation skills; working knowledge of financial statements and accounting records an asset.
  • Strong computer skills to adapt to various IT environments; advanced knowledge of Excel and Word an asset.
  • Advanced knowledge and attention to detail in investigations, analytical reasoning, and interpretation of complex legal documents.
  • Extremely well-honed organizational skills to prioritize day-to-day activities to allow efficient and effective progress of file management activities.
  • Ability to develop and maintain strong business relationships with a wide spectrum of people.
  • Ability to work independently with minimal supervision.
  • Will to travel.
About Xpera

Xpera is a leading provider of claims adjusting services. We are committed to delivering exceptional service to our clients and are seeking a highly skilled and experienced Claims Adjuster to join our team.

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