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Retail Assistant Manager

3 months ago


Oshawa, Ontario, Canada Torrid Full time

At Torrid, we embrace every shape, size, and curve of our clientele. Our retail locations provide a unique and engaging experience not only for our customers but also for our team members. We are dedicated to fostering a welcoming, inclusive, and diverse environment driven by open communication, empowerment, recruitment, training, development, and retention. We believe that the inclusion of varied backgrounds and perspectives is essential to our success.

As an Assistant Store Leader, you will play a crucial role in nurturing a team atmosphere that promotes inclusivity and positive relationships. In this position, you will assist the Store Manager in guiding and leading the team to meet store objectives, which encompass sales and profit targets, recruitment, performance management, training, and development.

Key Responsibilities:

  • Collaborate with the Store Manager to ensure the store meets company objectives and key performance indicators (KPIs).
  • Provide leadership in maintaining an operationally efficient business by adhering to company policies, procedures, loss prevention strategies, payroll management, reporting, and scheduling.
  • Assist in recruiting, developing, and training top talent who are focused on sales, customer service, and fashion.
  • Set a standard for The Torrid Connection and ensure the team delivers a shopping experience that fosters positive customer relationships and loyalty.
  • Support the Store Manager in executing merchandise strategies while ensuring a clean, consistent, and inviting store environment that encourages customer engagement.
  • Maintain effective communication with the Store Manager and District Manager.

Qualifications:

  • A minimum of six months of management experience in specialty or apparel retail, with a proven track record of leading teams to success and achieving sales goals.
  • Ability to manage multiple tasks in a fast-paced environment while remaining committed to delivering an exceptional customer experience.
  • Retail and fashion are ever-evolving, so adaptability and flexibility in response to changing situations, environments, challenges, job responsibilities, and work schedules are essential for success.
  • A keen interest in fashion trends and a focus on staying current with industry developments.

Physical Requirements (with or without reasonable accommodation):

  • Ability to stand and walk for extended periods during scheduled shifts.
  • Capable of packing and unpacking shipments, arranging and moving store fixtures, and lifting packages weighing up to 50 pounds.
  • Able to reach for merchandise using ladders, step stools, and other equipment.

Benefits:

We offer a comprehensive benefits package to our employees, which may include:

  • Flexible scheduling, sick and personal time, a 50% associate discount, monthly bonus potential, mental health resources, and an employee stock purchase program (ESPP).

The job posting aims to outline the general nature of work performed by associates in this role. It is not intended to encompass all duties and responsibilities and is subject to change. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, ancestry, color, sex, sexual orientation, gender identity, place of origin, age, disability, or any other protected status. Torrid has policies in place regarding accommodations for applicants and employees with disabilities.