Retail Floor Manager
4 weeks ago
Job Summary:
Talize is seeking a highly skilled and experienced Retail Floor Manager to join our team. As a key member of our management team, you will be responsible for overseeing the general operation of the Retail Sales Floor, making decisions, and taking reasonable action.
Responsibilities:
- Lead and manage the Retail Floor Team, providing guidance and support to ensure excellent customer service and sales performance.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Collaborate with the management team to achieve business objectives and implement company policies and procedures.
- Ensure a safe and healthy work environment by identifying and addressing hazards, and reporting incidents to the General Manager and Joint Health and Safety Committee.
- Manage store operations, including inventory management, visual merchandising, and loss prevention.
- Develop and maintain relationships with customers, vendors, and community partners to promote the store and drive sales.
- Perform administrative tasks, including scheduling, payroll, and employee relations.
- Assist in the development and implementation of employee recognition programs and events.
Requirements:
- 4+ years of experience working in retail, with 3+ years of managerial experience in a high-volume, fast-paced environment.
- Previous work in a thrift retail environment is considered an asset.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a team environment and adapt to changing priorities.
- Physical ability to stand and walk for long periods, lift up to 50lbs, and push/pull merchandise containers.
Core Competencies:
- Customer Oriented: Understand our customers, business, and competitors, and look for creative approaches to provide or improve customer experience.
- Reliability: Shows commitment, dependability, and accountability in one's work, and follows through on all designated tasks and projects.
- Team Building: Work to develop, maintain, and promote positive working relationships within the Retail department to promote inclusivity.
- Drive for Results: Constantly re-assess department and store priorities while communicating and delegating accordingly to achieve desired goals.
- Communication: Be clear and articulate when speaking to a group or an individual, assuring that the intended message is fully comprehended.
- Performance Management: Set clear expectations for job assignment and monitor employee's performance; when giving feedback provide suggestions and coaching for future development.
Work Environment:
- Exposure to dust throughout the shift.
- Work schedule hours will include days, evenings, weekends, and holidays.
- Interaction with customers, clients, and the public at large.
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Oshawa, Ontario, Canada Talize Full timeJob Summary:Talize is seeking a highly skilled and experienced Retail Floor Manager to join our team. As a key member of our management team, you will be responsible for overseeing the general operation of the Retail Sales Floor, making decisions, and taking reasonable action.Responsibilities:Lead and manage the Retail Floor Team, providing guidance and...
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