Retail Operations Manager
4 weeks ago
Oscar Wylee is a leading optometry company with a strong presence in Australia, New Zealand, and Canada. We are committed to delivering exceptional patient care and providing an affordable, unique, and fashionable product to our customers.
About the RoleOur Assistant Store Managers play a crucial role in supporting our Store Managers to oversee the day-to-day operation of our retail stores. They ensure compliance with company policies and procedures, particularly when the Store Manager is not on shift.
Assistant Store Managers work closely with our Optometrists to deliver a superior customer experience. They set a positive example for our store team members and are responsible for resolving less complex problems.
About the PersonWe are looking for effective and caring leaders who are organized, able to think on their feet, and make good decisions that support the continued growth of our brand. The ideal candidate will have a minimum of 3 years of strong experience in customer-facing roles involving sales, as well as experience supervising other workers and delivering on-site training to junior members of a team.
The ability to demonstrate the skill of building meaningful and long-term relationships with customers is essential. This is a great opportunity for someone looking to continue to grow beyond a customer-facing role, and we are often able to support relocation to meet the work-life needs of our staff.
Key Responsibilities- Support Store Managers in overseeing the day-to-day operation of retail stores
- Ensure compliance with company policies and procedures
- Work closely with Optometrists to deliver a superior customer experience
- Set a positive example for store team members
- Resolve less complex problems
If you are interested in joining a growing global network of optometry service providers, please apply.
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