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Assistant Manager

3 months ago

SalaberrydeValleyfield, Quebec, Canada A&W Full time

Become a vital part of A&W, a company dedicated to quality cuisine, employee satisfaction, community engagement, and environmental responsibility. Contribute to transformative initiatives within the fast-food sector, such as the reduction of plastic usage, the introduction of natural beverages, and the availability of plant-based options.

The Assistant Manager plays a crucial role in supporting the Restaurant Manager to meet A&W's objectives related to customer service, operational excellence, marketing strategies, and financial outcomes by leading a dedicated team and surpassing customer expectations. This position entails overseeing restaurant operations during assigned shifts.

Key Responsibilities

Essential Skills

  • Establish strong relationships with team members, corporate partners, customers, suppliers, and other stakeholders.
  • Manage a customer-centric and vibrant restaurant environment.
  • Comprehend financial documents, including profit margins.
  • Encourage the recruitment, training, and growth of employees.
  • A valid driver's license is mandatory.

Work Environment

  • Thrive in a fast-paced and diverse setting.
  • Collaborate effectively with colleagues.
  • Safely handle hot equipment, cleaning agents, and chemicals.
  • Work in a lively atmosphere with sharp tools.
  • Utilize a portable ladder or step stool as necessary.

Physical Demands

  • Stand for extended periods (up to eight hours).
  • Occasionally lift heavy items (up to 50 lbs) during stock management.
  • Perform repetitive tasks efficiently.
  • Maintain vigilance regarding the safety of oneself, colleagues, and customers.
  • Adhere to hygiene and uniform protocols.
  • Manage high-pressure situations effectively.

Why Choose A&W?

  • We take pride in serving high-quality ingredients prepared with care.
  • We are committed to ethical practices and ongoing improvement.
  • We promote animal welfare, environmental sustainability, food quality, employee welfare, and community engagement.
  • We offer flexible work schedules.
  • We provide opportunities for skill enhancement in communication, customer service, teamwork, and food preparation.
  • We offer a competitive salary.
  • We foster a culture of enthusiasm, innovation, and continuous improvement.