Project Logistics Customer Excellence Coordinator
23 hours ago
We are seeking a highly skilled Project Logistics Customer Excellence Specialist to join our Project Logistics team in Montreal. As a key member of our team, you will be responsible for overseeing day-to-day operations for industrial customers of the Project Logistics department.
Key Responsibilities- Coordinate the booking of cargo with carriers, internal service providers, and agents in all modes of transport.
- Develop and implement work with overseas counterparts to meet project requirements.
- Arrange necessary documentation to meet project and shipment requirements.
- Monitor and update daily shipment status to clients.
- Update transport management tracking systems as required.
- Assist with invoicing and job costing where applicable.
- Ensure safe project execution to client satisfaction, consistent with cost, schedule, and contractual requirements.
- Support the project team to ensure overall project delivery on time, within budget, and meeting highest standards set forth by Kuehne+Nagel and their customers in regards to Quality, Health and Safety, Security, and Environment (QSHE).
- Book supplier invoices and prepare customer invoices.
- Ensure on-time file closure for month-end financial ledger closing.
- Ensure project execution is in accordance with policies, procedures, systems, and requirements as requested by Kuehne+Nagel processes and Project/Operations Manager.
- Provide assistance to customer RFIs/RFQs.
- Prepare individual quotations for budgetary and firm requests from assigned customers.
- Prepare reports for management and customers (quote register and system dashboards).
- Select and qualify vendors by following all QHSE vendor requirements and processes.
- Trace lost or misdirected shipments and process potential damage claims.
- Promote and sell transport insurance to customers when required.
- Act as super user for Kuehne+Nagel transport management systems and train new staff.
- Bachelor's degree in Business, Logistics, or a related field.
- 5+ years of experience in account management, preferably in the freight forwarding or project logistics.
- Proficiency in using logistics software and Microsoft Office Suite.
- Bilingual in French and English is preferred.
- Strong analytical and problem-solving skills.
- Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint.
Kuehne+Nagel is a leading logistics company with a global presence. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun and interesting global work environment.
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Montreal, Quebec, Canada Kuehne + Nagel AS Full timeAbout the RoleWe are seeking a highly skilled Project Logistics Customer Excellence Specialist to join our Project Logistics team at Kuehne + Nagel AS. As a key member of our team, you will be responsible for overseeing day-to-day operations for industrial customers and providing operational coordination for turnkey EPC projects, project accounts, and...
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Montreal, Quebec, Canada Kuehne + Nagel AS Full timeAbout the RoleWe are seeking a highly skilled Project Logistics Customer Excellence Specialist to join our Project Logistics team at Kuehne + Nagel AS. As a key member of our team, you will be responsible for overseeing day-to-day operations for industrial customers and providing operational coordination for turnkey EPC projects, project accounts, and...
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Montreal, Quebec, Canada Kuehne+Nagel Full timeAbout the RoleWe are seeking a highly skilled Project Logistics Customer Excellence Specialist to join our Project Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for overseeing day-to-day operations for industrial customers of the Project Logistics department.Your ResponsibilitiesArrange bookings of cargo with carriers,...
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Montreal, Quebec, Canada Kuehne+Nagel Full timeAbout the RoleWe are seeking a highly skilled Project Logistics Customer Excellence Specialist to join our Project Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for overseeing day-to-day operations for industrial customers of the Project Logistics department.Your ResponsibilitiesArrange bookings of cargo with carriers,...
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Montreal, Quebec, Canada Kuehne+Nagel Full timeAbout the RoleWe are seeking a highly skilled Project Logistics Customer Excellence Specialist to join our Project Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for overseeing day-to-day operations for industrial customers of the Project Logistics department.Key ResponsibilitiesArrange booking of cargo with carriers,...
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Montreal, Quebec, Canada Kuehne+Nagel Full timeAbout the RoleWe are seeking a highly skilled Project Logistics Customer Excellence Specialist to join our Project Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for overseeing day-to-day operations for industrial customers of the Project Logistics department.Key ResponsibilitiesArrange booking of cargo with carriers,...
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