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Restaurant Operations Manager

2 months ago

Ottawa, Ontario, Canada ALIRANG RESTAURANT Full time
Restaurant Supervisor Job Description

At ALIRANG RESTAURANT, we are seeking a highly skilled and experienced Restaurant Supervisor to join our team. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Leadership and Supervision: Supervise and train a team of 3-4 staff members, providing guidance and support to ensure they meet their job duties and responsibilities.
  • Food Quality and Safety: Ensure that food and service meet quality control standards, maintaining a clean and safe working environment.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, ensuring accurate inventory levels and minimizing waste.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Work Schedules: Establish and maintain work schedules, ensuring adequate staffing levels to meet customer demand.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: English.
  • Work Hours: 36 to 40 hours per week.
Work Environment:

The successful candidate will work in a fast-paced environment, standing for extended periods and requiring attention to detail. A team player with excellent oral communication skills and a client-focused approach is essential for this role.