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Shipping Coordinator with CSR Support

2 months ago

Dartmouth, Canada Imperial Manufacturing Group Full time
Job Title: Shipping Coordinator with CSR Support

We are seeking a highly organized and detail-oriented Shipping Coordinator with CSR Support to join our team at Imperial Manufacturing Group. As a key member of our logistics team, you will be responsible for coordinating the receipt, storage, and shipment of goods, as well as providing exceptional customer service to our clients.

Responsibilities:
  • Coordinate the receipt and storage of incoming shipments, ensuring accurate inventory management and timely processing.
  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a professional and timely manner.
  • Collaborate with the CSR team to ensure seamless communication and coordination of customer requests.
  • Manage inventory levels, identifying opportunities for improvement and implementing cost-saving measures.
  • Develop and maintain relationships with vendors and suppliers, ensuring timely and efficient delivery of goods.
  • Contribute to the development and implementation of process improvements, ensuring compliance with company policies and procedures.
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Minimum 2 years of experience in a shipping or logistics role, with a focus on customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, with experience in inventory management software an asset.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Imperial Manufacturing Group is an equal opportunities employer and welcomes applications from diverse candidates.