Banquet Operations Manager
4 weeks ago
At JC's Grill House, we are seeking a highly skilled and organized Banquet Manager to join our team. As a key member of our events team, you will be responsible for ensuring the smooth execution of banquets and events, providing exceptional customer service, and maintaining a high level of quality in all aspects of our operations.
Key Responsibilities:- Balance cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews and provide feedback to team members
- Cost products and services, ensuring optimal profitability
- Enforce provincial/territorial liquor legislation and regulations, maintaining a safe and responsible environment
- Organize and maintain inventory, ensuring timely restocking and minimizing waste
- Ensure health and safety regulations are followed, maintaining a clean and safe working environment
- Negotiate arrangements with suppliers for food and other supplies, securing the best possible deals
- Negotiate with clients for catering or use of facilities, building strong relationships and driving revenue growth
- Lead and instruct individuals, developing and mentoring team members to achieve their full potential
- Address customers' complaints or concerns, providing prompt and effective resolutions
- Provide exceptional customer service, ensuring a positive experience for all guests
- Plan, organize, direct, control, and evaluate daily operations, driving efficiency and productivity
- Secondary (high) school graduation certificate or equivalent experience
- 3-4 years of experience in a related field, preferably in a banquet or events management role
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and suppliers
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Ability to work in a fast-paced environment, handling multiple tasks and responsibilities simultaneously
- Physical stamina to handle heavy loads and work in a dynamic environment
- Fast-paced environment with a high level of activity and pressure
- Combination of sitting, standing, walking, and lifting, with occasional heavy lifting required
- Attention to detail and ability to multitask, with a focus on quality and customer satisfaction
- Client focus, with a strong commitment to customer satisfaction
- Dependability, with a strong work ethic and ability to meet deadlines
- Efficient interpersonal skills, with the ability to build strong relationships with clients, staff, and suppliers
- Excellent oral and written communication skills, with the ability to articulate ideas and concepts clearly
- Flexibility, with a willingness to adapt to changing circumstances and priorities
- Organized, with a strong attention to detail and ability to prioritize tasks effectively
- Reliability, with a strong commitment to following through on commitments and meeting expectations
- Team player, with a strong ability to work collaboratively with others to achieve common goals
- 7 months to less than 1 year of experience in a related field, preferably in a banquet or events management role
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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