Front Office Associate

4 weeks ago

Bedford, Quebec, Canada Shannex Full time

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are currently seeking a Front Desk Attendant to join our dedicated team.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work, and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. At the end of each day, you will know you've made a significant difference in the lives of our residents. Additional benefits include:

  • Approximate hourly wage: $20.08
  • Free onsite parking
  • Employee discounts on select apparel, fitness, and retail partners through our Perks Program
  • Access to continuing education and training through Shannex's Centre of Excellence
  • Opportunities to be part of sector innovation and continuous improvement initiatives
  • Recognition and Rewards for service excellence and safety

About the Opportunity

  • Responds to and directs telephone inquiries, greets and assists visitors;
  • Provides routine information and addresses inquiries from residents, visitors, and staff;
  • Conducts active screening of employees and visitors;
  • Sorts and distributes incoming and outgoing mail and couriers;
  • Prepares and disseminates forms, reports, and other documents to appropriate personnel and departments;
  • Handles a variety of assignments, some of which may be confidential;
  • Processes and records client payments;
  • Ensures client safety by adhering to all standard operational procedures and safe work practices.

About You

In addition to valuing continuous improvement, collaboration, and accountability, you bring:

  • High School / GED completion.
  • Excellent computer skills and proficiency in Microsoft Office Suite.
  • Previous experience in hospitality or customer service, particularly with seniors.
  • A friendly and outgoing demeanor.
  • Familiarity with the local area.
  • Experience managing cash flow.
  • Knowledge of medical terminology is considered an asset.
  • Availability for day, evening, and weekend shifts. This position is suitable for a retired individual.
  • A passion for the healthcare sector and ensuring seniors have access to quality accommodations, services, and care.

About Us

Shannex began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home. Over the years, we have grown as a trusted provider of senior accommodations, services, and care. Our industry-leading services are inspired by residents and delivered by dedicated team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

Join the Shannex team of Great People

Great People is a core value at Shannex, based on the belief that our team members are the spirit and foundation of the organization. We believe in equity, diversity, inclusion, and belonging, creating a culture that embraces the uniqueness of individuals, where every person is treated fairly, and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality. Only those selected for an interview will be contacted.


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