CBC Ombudsman Position

1 month ago

Toronto, Ontario, Canada CBCRadio-Canada Full time
Job Title: CBC Ombudsman

Job Summary:

The CBC Ombudsman is responsible for investigating complaints against CBC/Radio-Canada's Journalistic Standards and Practices in all news and information programs on CBC radio, television, and the internet.

Key Responsibilities:

  • Determine whether the journalistic process or the broadcast involved in a complaint violated the Corporation's Journalistic Standards and Practices.
  • Identify major policy concerns as gleaned from complaints received by the Office and advise CBC management and journalists accordingly.
  • Effectively communicate the results of investigations responding to complaints from listeners, viewers, and web users.
  • Respond to consultations and referrals as appropriate.
  • Assist audience members in interpreting the Corporation's Journalistic Standards and Practices and in clarifying issues.
  • Conduct informal fact-finding to better understand issues arising from dossiers.
  • Consult with all parties to clarify and analyze issues and facilitate the resolution of complaints.
  • Remain independent, neutral, and impartial, exercising good judgment.
  • Adhere to CBC's Corporate Policies, including its Journalistic Standards and Practices.

Requirements:

  • Recognized and extensive experience as a journalist.
  • Credibility and integrity with the Corporation's journalists, the wider journalistic community, and the public.
  • A reputation for integrity and for dealing fairly, effectively, and in a timely fashion.
  • Ability to research and assess journalistic issues and processes.
  • Ability to communicate the results of investigations effectively.
  • Familiarity and understanding of the Ombudsman role and function.
  • Experience as an editorial manager and bilingualism are considered assets.
  • A Bachelor's or Master's degree in a relevant field.

What We Offer:

CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. We value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.

How to Apply:

Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

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