Operations Lead

1 month ago


Vancouver, British Columbia, Canada Mejuri Full time
The Role:

We are seeking a highly skilled Operations Lead to join our team at Mejuri. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day operations of our stores, including inventory management, customer service, and visual merchandising.

Key Responsibilities:
  • Manage inventory levels, including receiving, stocking, and replenishing merchandise
  • Ensure accurate and timely processing of sales, returns, and exchanges
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Collaborate with the visual merchandising team to create visually appealing store displays and maintain a high level of store appearance
  • Assist with training and development of new team members
  • Monitor and maintain store inventory levels, including tracking stock levels and identifying opportunities for improvement
  • Develop and implement processes to improve store efficiency and productivity
Requirements:
  • 2+ years of experience in retail operations, inventory management, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills
  • Ability to lift up to 50 pounds and stand for long periods of time
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A generous product discount
About Mejuri:

Mejuri is a category-defining fine jewelry brand that is redefining luxury, your way. We are a team of retailers, creatives, technologists, and strategists who are passionate about empowering women to invest in themselves. We are committed to creating a workplace culture that is inclusive, diverse, and supportive of all employees.


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