Current jobs related to Night Shift Technical Support Specialist - Montreal, Quebec - Tecsys
-
Night Shift Technical Support Specialist
1 month ago
Montreal, Quebec, Canada Tecsys Inc. Full timeAbout Tecsys Inc.Tecsys Inc. is a digital-first company that offers supply chain solutions to industry leaders in healthcare, hospitals, and pharmacy businesses. We work with industry leaders to transform their supply chains through technology.About the RoleWe are seeking a Night Shift Technical Support Analyst to join our 24/7 service center. The successful...
-
Night Shift Technical Support Specialist
1 month ago
Montreal, Quebec, Canada Tecsys Inc. Full timeAbout Tecsys Inc.Tecsys Inc. is a digital-first company that offers supply chain solutions to industry leaders in healthcare, hospitals, and pharmacy businesses. We work with industry leaders to transform their supply chains through technology.About the RoleWe are seeking a Night Shift Technical Support Analyst to join our 24/7 service center. The successful...
-
Night Shift Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada Tecsys Inc. Full timeAbout Tecsys Inc.Tecsys Inc. is a digital-first company that offers supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses. We work with industry leaders to transform their supply chains through technology.Job DescriptionWe are seeking a Night Shift Technical Support Analyst to join our 24/7 service center. The...
-
Technical Support Specialist
1 day ago
Montreal, Quebec, Canada Tarkett Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Tarkett.About the RoleThis role is responsible for delivering critical IT services to various locations and associated users within the analyst's territory, according to the procedures defined by the Director, End User Support. The Technical Support Specialist will also act as a...
-
Night Shift Technical Support Specialist
3 weeks ago
Montreal, Quebec, Canada Tecsys Inc. Full timeWe are a 24/7 service center looking for talented Technical Support Analysts to provide first and second-level support within the Customer Support organization at Tecsys. The Technical Support Analyst is involved in understanding and resolving a gamut of technical issues coming from our large customer base.The ideal candidate will have strong analytical and...
-
Night Shift Technical Support Specialist
3 weeks ago
Montreal, Quebec, Canada Tecsys Inc. Full timeWe are a 24/7 - 365 days a year service center looking for talented Technical Support Analysts to provide first and second-level support within the Customer Support organization at Tecsys. The Technical Support Analyst is involved in understanding and resolving a gamut of technical issues coming from our large customer base. Working in a friendly and...
-
Night Shift Technical Support Specialist
3 weeks ago
Montreal, Quebec, Canada Tecsys Inc. Full timeAbout Tecsys Inc.Tecsys Inc. is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology.About the RoleWe are a 24/7 - 365 days a year service center. Our team is...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeJob Description: Technical Support SpecialistbeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The successful candidate will have a Bachelor's degree in Computer Science or a related field and a minimum of two years of experience in a customer service or technical support role. The candidate...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing outstanding customer service.The ideal candidate will have a strong technical background, excellent...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Montreal. The ideal candidate will have a strong background in customer service and technical support, with excellent problem-solving and communication skills.The successful candidate will be responsible for:Troubleshooting customer issues and providing...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada Velan Full timeSpecialist, After-Market Technical ServicesVelan is seeking a highly skilled and motivated individual to join our team as a Specialist, After-Market Technical Services. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and end-users, ensuring their operations are minimally...
-
Night Shift Team Associate
1 week ago
Montreal, Quebec, Canada A&W Full timeAbout A&WA&W is more than just a fast-food restaurant. We're a team of innovators who strive to create a better food landscape. Our commitment to reducing plastic waste, using all-natural flavors, and introducing the plant-based Beyond Meat Burger sets us apart from the rest.The Night Shift Team Member RoleWe're looking for a skilled and energetic Night...
-
Technical Support Specialist
2 months ago
Montreal, Quebec, Canada Talentuch Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective technical...
-
Technical Support Specialist
2 months ago
Montreal, Quebec, Canada Talentuch Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective support to customers...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeTechnical Support SpecialistBeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong understanding of customer service principles and practices, as well as a working knowledge of customer service software, databases, and tools.Responsibilities include responding...
-
Technical Support Specialist
2 months ago
Montreal, Quebec, Canada Talentuch Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to customers via phone,...
-
Technical Support Specialist
3 weeks ago
Montreal, Quebec, Canada DRW Full timeTechnical Support SpecialistAt DRW, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing mission-critical support for our proprietary trading applications. This role performs a wide variety of technical troubleshooting and engineering work, including software...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada Velan Full timeSpecialist, After-Market Technical ServicesWe are seeking a highly skilled and motivated Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally impacted by...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada Velan Full timeSpecialist, After-Market Technical ServicesWe are seeking a highly skilled and motivated Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally impacted by...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada C.G.I. Full timeTechnical Support SpecialistC.G.I. is seeking a highly skilled Technical Support Specialist to join our dynamic team. As a key member of our support team, you will play a pivotal role in ensuring the smooth operation of mission-critical applications used by our trading and risk analysis teams.Key Responsibilities:Technical Support: Provide timely and...
Night Shift Technical Support Specialist
2 months ago
Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology.
About the RoleWe are a 24/7 service center looking for talented Technical Support Analysts to provide first and second-level support within the Customer Support organization at Tecsys.
The Technical Support Analyst is involved in understanding and resolving a gamut of technical issues coming from our large customer base. Working in a friendly and supportive atmosphere, you will contribute by analyzing and interpreting data, identifying issues and trends, and offering solutions.
In this position, you will be responsible for:
- Using excellent analytical and creative problem-solving skills to provide technical solutions within Service Level Agreements.
- Monitoring, progressing, and resolving incidents while ensuring customer satisfaction through proactive updates, frequent contact, and, where necessary, escalation.
- Developing and maintaining strong technical expertise on all Tecsys products and those devices and platforms upon which our products function.
- Adhering to incident and problem management procedures.
Requirements:
- 2+ years of experience in technical support, desktop support, or a similar role.
- Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec.
- Hands-on experience with ServiceNow for incident management, request fulfillment, and problem management.
- You enjoy working in a fast-paced and sometimes stressful environment and love to work as a team solving problems for people.
- You learn new technology easily and can explain it to others.
- You have an appreciation for good processes and are attentive to detail.
Nice to have:
- University, Cegep, or technical degree related to information systems or supply chain.
- An understanding of supply chain concepts in healthcare or complex distribution.
- Knowledge of accounting or finance background as it relates to ERP software (Order to Cash, Purchase to Pay, Ledgers, etc.).
- Working knowledge of UNIX/LINUX and Windows.
- Firm grasp of structured query language (SQL) along with AWS Aurora PostgreSQL.
- Knowledge of Spanish is a real advantage to communicate effectively with our customers outside the province of Quebec.
- French as a second language to support our Quebec-based clients.
We understand that experience comes in many forms and that careers are not always linear. If you don't meet every requirement in this posting, we still encourage you to apply.
At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.
Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.
