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Patient Service Specialist

3 months ago

Québec, Quebec, Canada FYidoctors Full time

About Us:

FYidoctors is a dynamic organization established by a collective of optometrists in British Columbia. With over 15 years of expertise, we have grown to encompass more than 400 clinics across the nation. Our commitment to innovative offerings, including remote eye examinations, distinguishes us within the sector. We prioritize fostering a supportive atmosphere for the professional and personal growth of our team members.

Why Join Our Team?

  • Culture centered around patient care and mentorship
  • Opportunities for career advancement throughout Canada
  • Acknowledged as one of Canada's top-managed organizations
  • Continuous training and development programs
  • Recognition and rewards for employees
  • Support programs for employees
  • Engaging social events
  • Competitive salary packages
  • Comprehensive benefits offerings
  • Team-based bonuses
Your Responsibilities:


As a VISIQUE Brand Ambassador, your primary objective is to support our clients in meeting their varied needs aligned with their lifestyles.

This entails delivering exceptional customer service and ensuring a remarkable experience during their visit to the clinic.

Your duties encompass:

  • Welcoming and assisting clients
  • Aiding patients and professionals in the showroom
  • Managing phone communications
  • Organizing patient documentation
  • Supporting product management activities
Qualifications:

  • High school diploma
  • 1-2 years of experience in administration, customer service, or retail
  • Competence in computer applications
  • Strong communication and interpersonal abilities
  • Capability to prioritize tasks and work autonomously
  • Proficiency in French