Patient Record Coordinator

2 months ago


Québec, Quebec, Canada CB Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Data Entry Specialist. In this role, you will be responsible for creating and maintaining patient records in our CRM system, ensuring accurate and up-to-date information.

Key Responsibilities
  • Enter and update patient data in our CRM system, ensuring accuracy and completeness
  • Perform administrative tasks critical to the progression of patients through our program
  • Ensure data integrity and accuracy
  • Act as a liaison between team members, providing support and assistance as needed
  • Handle incoming and outgoing faxes, ensuring timely and accurate processing
  • Organize work schedule to complement working hours in multiple time zones
  • Label and attach documents to the CRM system
  • Cover various shifts as needed
  • Perform ad hoc duties as assigned
Requirements
  • Excellent computer skills, including proficiency in Microsoft Office
  • Minimum 2 years of experience in a similar administrative or data entry role
  • Experience with SalesForce or other CRM systems an asset
  • Experience with faxing software an asset
  • High School Diploma or Post-Secondary education preferred
  • Technical vocational training or equivalent combination of experience and education
  • 2 years of directly related experience
Preferred Skills
  • Knowledge of medical terminology an asset
  • Ability to work autonomously and provide support to team members as needed
  • Strong analytical skills and attention to detail
  • Effective interpersonal and leadership skills
  • Ability to consistently meet deadlines and prioritize tasks
  • Excellent problem-solving skills and ability to resolve issues efficiently
  • Knowledge of Microsoft Office and other software applications
  • Ability to communicate effectively in English and French


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