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Healthcare Administrative Assistant

2 months ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time

Job Summary

Mackenzie Health is seeking a skilled and organized Healthcare Administrative Assistant to join our team in the Mental Health Outpatient Clinic. As a key member of our administrative team, you will provide exceptional support to our nursing and healthcare staff, ensuring a seamless and efficient patient experience.

Key Responsibilities

  • Provide clerical and administrative support to maintain a progressive and organized healthcare environment
  • Operate, maintain, and order office and hospital equipment and supplies
  • Input data information for admissions, transfers, and discharges, including entering consults and print labels
  • Respond to telephone inquiries, schedule appointments, and communicate with staff, patients, and families

Requirements

  • Grade 12 or equivalent
  • Working knowledge of Medical Terminology
  • Prior experience in an administrative/clerical role, preferably within a mental health healthcare environment
  • Keyboarding skills (40 wpm)
  • Experience with computer applications, including Microsoft Office
  • Excellent verbal and written communications skills
  • Excellent organizational skills
  • Ability to effectively deescalate situations
  • Customer Service skills
  • Proven attendance record
  • Understanding and compliance with patient and staff safety policies and procedures

Preferred Qualifications

  • Previous experience within the Unit Secretary classification
  • EPIC, EPF, ESP experience

About Mackenzie Health

Mackenzie Health is a leading healthcare provider in the community, committed to delivering exceptional patient care and experience. We are a dynamic and inclusive organization that values our employees and strives to create a positive and supportive work environment.