Technical Consultant

3 days ago


Gatineau, Quebec, Canada International Rive-Nord Inc. Full time

International Rive-Nord Inc. is seeking a skilled Technical Consultant to join its team in the heavy truck industry. As a Technical Advisor, you will play a vital role in providing exceptional customer service and quality technical advice to our clients.

Key Responsibilities:

  • Determine customer needs and provide cost estimates for necessary work
  • Collaborate with mechanics in the workshop to ensure timely completion of tasks
  • Communicate with customers regarding work progress, deadlines, and additional costs
  • Provide explanations related to repairs and maintenance services
  • Inform customers about accessories and/or additional maintenance
  • Perform other tasks as required to ensure customer satisfaction

Requirements:

  • High school diploma or equivalent
  • Minimum 1 year of experience in customer service or sales
  • Strong customer focus and ability to work independently
  • Proficient in Microsoft Office suite
  • Ability to work in a dynamic environment

Benefits:

  • Competitive salary with potential for variable pay
  • Bonus for evening shift work
  • Dynamic work environment
  • Free and accessible parking
  • Additional benefits


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