Dental Case Specialist

2 days ago


Gatineau, Quebec, Canada Dental Metrics Maven Full time
About the Role

We are seeking a highly skilled and experienced Dental Case Consultant to join our team at Dental Metrics Maven. As a key member of our laboratory, you will be responsible for providing exceptional client support and treatment planning, while maintaining a high level of customer satisfaction.

Key Responsibilities
  • Case Support and Treatment Planning: Communicate with clients to understand their needs and provide tailored solutions to ensure successful case outcomes.
  • Quality Control: Manage final quality control processes to ensure that all cases meet our high standards of quality and precision.
  • Technical Expertise: Provide internal team training on technical aspects of cases and stay up-to-date with the latest industry trends and technologies.
  • Client Communication: Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
Requirements
  • Education: Technical school certification as a Registered Dental Technician or equivalent education and experience.
  • Experience: At least 5 years of experience in the dental lab industry.
  • Skills: Strong communication and interpersonal skills, with the ability to manage people, processes, and technology.
  • Language: Fluency in English and French, both written and verbal.
  • Software: Experience with 3Shape and Exocad systems, as well as All-on-X cases.
  • Soft Skills: Excellent time management, attention to detail, and ability to think strategically and lead.


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