Automotive Fixed Ops Software Trainer

18 hours ago

Milton, Ontario, Canada PBS Systems Full time
About the Role

We are seeking a highly skilled and motivated Automotive Fixed Ops Software Trainer to join our team at PBS Systems. As a key member of our Dealer Training and Support team, you will play a critical role in providing exceptional support and training to our customers on our Dealer Management System (DMS).

Key Responsibilities
  • Provide comprehensive training and support to customers on our DMS, with a focus on the Parts module.
  • Develop and maintain a deep understanding of our software and its applications in the automotive industry.
  • Collaborate with our sales and implementation teams to ensure seamless onboarding and training for new customers.
  • Identify and address customer pain points, providing solutions and recommendations to improve their experience with our software.
  • Stay up-to-date with industry trends and developments, applying this knowledge to enhance our training programs and services.
Requirements
  • 1-2 years of experience in the automotive industry, preferably in a dealership environment.
  • Strong understanding of the Parts module and its applications in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
  • Ability to travel frequently, with a valid passport and/or US visa (if applicable).
What We Offer
  • Competitive annual base salary.
  • Bonus for product certification up to $4,800 per year.
  • Great referral bonus.
  • Staff discounts with GM, Dell, Goodlife, and more.
  • Internal promotion and growth opportunities.
  • An education department dedicated to helping you with professional and personal development.

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