Customer Service Manager

1 month ago


Gatineau, Quebec, Canada Hull Chrysler Dodge Jeep RAM Full time
Job Title: Customer Service Manager

Hull Chrysler Dodge Jeep RAM is seeking a highly skilled Customer Service Manager to join our team. As a key member of our sales and service department, you will be responsible for managing staff, assigning duties, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Manage staff and assign duties to ensure efficient operations
  • Study market research and trends to determine consumer demand and sales strategies
  • Determine merchandise and services to be sold, and staffing requirements
  • Resolve customer issues, including requests, complaints, and supply shortages
Requirements:
  • Bachelor's degree
  • 3-5 years of experience in customer service or sales
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure
Benefits:
  • Dental and health care plans
  • Group insurance benefits
  • Free parking and learning/training opportunities
Work Environment:

Hull Chrysler Dodge Jeep RAM is a dynamic and fast-paced automobile dealership with a strong commitment to customer satisfaction. As a Customer Service Manager, you will be working in a team-oriented environment with a focus on delivering exceptional customer experiences.



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