IT Field Service Technician

4 weeks ago

TroisRivières, Quebec, Canada PeopleToGo Full time
Job Summary

We are seeking a skilled and reliable Field Service Technician to join our team at DispatchUs, a leading provider of IT services in North America.

The ideal candidate will have a strong background in hardware installation, repair, and maintenance, with a focus on desktop and laptop computers, printers, and peripherals.

Key Responsibilities
  • Perform hardware break-fix services on PCs, laptops, network printers, and servers
  • Install, move, add, and change (IMAC) services for hardware roll-outs, refreshes, and other deployment-related activities
  • Handle software installation, support, and upgrades
  • Provide deskside support services for hardware, software, and network-related issues
  • Perform basic LAN and internetworking activities
  • Respond to and update calls from our National Dispatch/Call Management Center
  • Perform warranty service calls for commercial and residential clients
  • Certify and upgrade skillsets as required for new customers and technologies
Requirements
  • A+ Certification
  • 2-3 years of IMAC services experience
  • 2-3 years of break-fix experience
  • 2-3 years of deskside support experience
  • 2-3 years of printer experience
  • Ability to pass a criminal background check
  • Minimum of an IT diploma from a recognized school
  • Valid driver's license and access to a reliable vehicle
  • Exceptional customer service skills
  • Good communication skills
About Us

DispatchUs is a market leader with over 14 years of experience managing IT projects in major urban and remote locations across North America. As part of the PeopleToGo brand, we deliver quality and on-time service with a win-win approach for our clients and service providers.

What's in it for you?
  • Flexibility
  • Prompt payment
  • Training
  • Skills and experience upgrade

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