Bilingual Appointment Coordinator

2 weeks ago

Ottawa, Canada Advantage Personnel Full time

Title : Bilingual Receptionist / Appointment Coordinator
Pay : $2 1.00 - 24.00 ( per hour depending on experience )
Shifts : Monday to Friday
Hours : 9am to 6pm
Location : Ottawa East

Job Responsibilities

- Greet and welcome clients with a professional, friendly attitude; assess their needs, answer general inquiries, and direct them to the appropriate department or staff member.

- Handle incoming phone calls, answer questions when possible, and route calls to the appropriate department.

- Assist in scheduling service appointments and follow-up as needed to ensure customer satisfaction.

- Provide administrative support across departments, including service, sales, and administration.

- Perform a variety of clerical tasks, such as filing, scanning, photocopying, and data entry.

- Maintain a clean, organized, and professional front desk/reception area.

- Process customer payments and invoices accurately and efficiently.

Qualifications

- Previous experience in a dealership environment is considered an asset.

- As the first point of contact for customers, the ideal candidate is positive, energetic, and professional, with excellent verbal and written communication skills.

- Strong ability to multitask in a fast-paced environment.

- High attention to detail and strong organizational skills.

- Collaborative team player with a proactive attitude.

- Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and Windows.

- Proven dedication to delivering outstanding customer service.

Requirements

- Previous experience in a Receptionist or Administrative role is required.

- Bilingual fluency in English and French is required.

What we Offer

- Weekly Pay

- Vacation Pay accrual.

- Year-round work

- Diverse working environment

Apply Today

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