Lead, Account Management
2 weeks ago
Job ID: 75862
Location: Calgary, Alberta
Overview:
Our client is seeking a seasoned Lead, Account Manager to oversee and guide their significant enterprise accounts in the energy sector. The ideal candidate will be well-versed in account management within the energy sector, particularly in field operations, and enthusiastic about technology. This role requires excellent communication, adaptability, and a deep understanding of both the technical aspects of our software and the operational challenges of the energy industry.
What you will be doing:
- Cultivate and maintain strategic relationships with senior stakeholders for our major enterprise accounts, ensuring exceptional client satisfaction and the continuous alignment of the company's solutions with client goals.
- Identify opportunities for expanding business with existing clients by advocating for new products, services, and features, and ensuring the adoption of these solutions to drive client success.
- Collaborate with senior management to influence the product roadmap, advising on the development of service plans, software enhancements, and new solutions tailored to the energy sector's needs.
- Serve as the voice of the client internally, ensuring that the company's products evolve to meet both the technical and operational requirements of energy companies, particularly in field operations.
- Lead and mentor a high-performing account management team, guiding them in refining processes, creating training materials, and ensuring that our software is effectively implemented and adopted by clients.
- Represent the company at major industry events, conferences, and trade shows, promoting our innovative solutions and fostering relationships with key industry stakeholders.
What you must have:
- 7+ years of account management experience in the energy industry, with a strong focus on field operations.
- Demonstrated success in leading and managing high-performance teams in account management, business development, or client success functions, with experience driving enterprise-level strategies.
- Proven ability to manage large-scale, strategic enterprise accounts, including handling complex technical needs, multiple stakeholders, and long-term relationship management.
- Strong strategic thinking, with the ability to see the big picture while delivering detailed, tactical execution on client needs and growth strategies.
- A passion for technology and innovation, with a proven ability to quickly understand and leverage new software tools and data solutions in the energy space.
- Self-motivated, detail-oriented, and able to work autonomously in a fast-paced environment.
Salary/Rate Range: $120,000 – $130,000
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