Learning and Talent Manager

THE OPPORTUNITY:

LEARNING AND TALENT MANAGER
REPORTS TO DIRECTOR OF HUMAN RESOURCES

THE ROLE:

As a leader in the Human Resources Department you will oversee full cycle recruiting. Responsible to identify & leverage new sources of candidates, such as new schools & channels. Develop & implement comprehensive learning & development program, with specific consideration for hourly associates vs leaders. Develop and lead departmental trainers in their efforts in developing their own departments. Attend Operations Meetings and work collaboratively with the Executive team in analysis and action planning from feedback sources including Guest Satisfaction, Brand Standard Audit, Employee Engagement Surveys. Must have working knowledge of Rooms and F&B operations and be excited to be 'on-the-floor' monitoring onboarding & ongoing training efforts as well as manage HiPo Leader program.

ACTIVITIES: Your role will be dynamic, ranging from facilitating recurring training sessions including orientation, to creating an annual learning program. This will include implementing and executing training, tracking and organizing training records, and working with leaders to identify training needs across the business. You get to do a little bit of this role Here are some specifics:

LEARNING:

What you will be doing:

- Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.

- Facilitate a world class onboarding experience for new employees, including iterating the program and experience as required.

- Design and deliver engaging training sessions, workshops, and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training.

- Collaborate with department heads and team leaders to identify learning needs, assess performance gaps, and develop targeted training solutions.

- Participate in creating an environment of engaged leaders by being an active member of the leadership team. Create strong relationships across the business that allow for coaching and guidance to support both leader and colleague development and engagement.

- Utilize a variety of learning methodologies and technologies to deliver effective and engaging learning experiences, including e-learning modules, on-the-job training, and experiential learning opportunities.

- Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, while making continuous improvements to training offerings to enhance learning outcomes.

- Partner with external training providers, industry organizations, and regional learning and development specialists to source relevant training resources and opportunities for our team members.

- Act as a mentor and coach to support the professional growth and development of employees at all levels within the organization.

- Stay abreast of industry trends, best practices, and innovations in learning and development to ensure our programs remain current, relevant, and impactful.

- Maintain accurate records of leadership training activities and participant information.

TALENT ACQUISITION:

- Manage active candidates throughout the recruitment process and provide best in class candidate experience from the first contact to onboarding.

- Responsible for researching and seeking out new recruitment channels and present innovative recruitment ideas and solutions to attract talent in order to build a strong talent pipeline.

- Partner strategically with the Executive team to assist them in evaluating departmental hiring requirements based on operational demand and business volumes and implementing the most appropriate hiring solutions.

COMPETENCIES WE ARE SEEKING:

Required:

- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, or related major; 2 years’ experience in Human Resources or related professional area.

- OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, or related major; 1 year’s experience in Human Resources or related professional area.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Subsidized housing ($300 / month), subsidized meals, use of onsite fitness facilities, pools, discounts at spa, and golf course. $60000 CAD

This company is an equal opportunity employer.

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