Regional Human Resources Manager

Job Type: Full-Time

Salary Range: $105,074 - $120,000

We Provide

- Full benefits package for full-time employees

- Retirement savings plan

- Exciting, supportive and fun work environment

- Family and friends discounts on travel, tech, food, beverage, and fitness

- Development and training opportunities

The Position

The Regional Human Resources Manager position calls for an engaged professional individual with a solid track record, and strong sense of judgment and logic. This position works in at a casino site with oversight of HR across all sites and in the defined region. This position acts as the subject matter expert and provides guidance and coaching on all HR matters. This role requires a seasoned leader with acute decision‑making skills who serves as mentor and communicates with corporate partners and senior management to resolve issues and manage projects. With the assistance of Human Resource teams, the incumbent implements and administers all HR programs, including recruitment, compensation, benefits, training, performance management, employment legislation, policy interpretation and collective agreement interpretation. It requires a positive and involved team attitude to all and promotes positive and tactical relations through an environment that encourages open communications, trust and mutual respect.

Key Responsibilities

- Actively partners with the corporate HR and site management teams in their strategic planning to ensure they have the Human Resources and other HR related resources needed to accomplish their departmental and corporate goals.

- Oversees or delivers full recruitment services including front‑end needs analysis, job postings, sourcing, interviewing, and employee offers.

- Oversees onboarding of, or onboards new employees, from benefits set up through to orientation.

- Provides guidance to hiring managers through HR processes and procedures and coaches the leadership team to achieve a high‑performing culture.

- Leads the implementation of programs and practices that will drive increased employee satisfaction and commitment levels.

- Assists with the identification of training needs, coordination with corporate programming and delivery of appropriate opportunities and programs.

- Provides coaching and resources to employees and managers with respect to career development, compensation, recruitment, performance management and employee relations programs in coordination with corporate HR.

- Oversees provincial gaming registration process, reporting and ensures requirements.

- Assists in analyzing relative HR metrics and reporting.

- Functions as project manager for all HR related projects and assignments within the region.

- Works proactively with management and employees to ensure a productive and respectful workplace. Coaches managers with regard to employee and labour relations issues and interprets policies and procedures and interpretation of collective agreements to ensure consistency among departments.

- Escalates employee and labour relations issues through the appropriate channels for resolution.

- Collaborates and coordinates with HR teams to implement corporate standardised HR processes, programs, documents, policies and procedures across all sites.

- Reviews HR practices from a risk‑management perspective and facilitates the reduction of potential liability through recommendations, discussion, policies, procedures, templates, programs, etc.

- Extended hours outside of typical business hours may be required.

- Sitting, walking and standing – postures vary throughout the day.

- Other duties as assigned.

What You Bring

- Post‑secondary education in Business Administration, Human Resources or another relevant field along with a minimum of 8‑10 years of HR experience or equivalent.

- 3 years of managerial experience leading an HR team.

- CPHR/CHRP/CHRL designation is an asset.

- Experience working within a complex unionised environment, interpreting union contracts and handling grievances.

- Experience with mediation, arbitration, Human Rights Tribunal proceedings and HR legal claims management an asset.

- Experience with WorkSafe BC and Health & Safety reporting an asset.

- Knowledge of all applicable HR legislation.

- Knowledge of all HR functions, HRIS processing and ability to implement and administer programs.

- Team leader able to provide support, motivation and encouragement to the team.

- Strong interpersonal skills, communication skills and negotiation skills to build and maintain strong relationships and act as a facilitator.

- Ability to effectively implement and interpret collective agreements.

- Strong business acumen, financially astute, and strong sense of judgment and logic.

- A flexible team player with a proven ability to work successfully in a matrix reporting environment.

- Ability to exercise a high degree of discretion and judgment.

- Strong organization and time management skills.

- Strong computer skills in Microsoft Word and Microsoft Excel.

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.

Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognised for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programmes while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

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