Credit Administrator

3 weeks ago


Kitchener, Canada Flanagan Foodservice Inc. Full time

Job Description

At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we reshape our business, we're on the hunt for imaginative minds, business strategists, and food lovers. Are you prepared to be part of the legacy?

A Culture of Innovation and Creativity: We value fresh ideas and perspectives, innovation and collaboration, where employees can thrive and make meaningful impact. If you're passionate about making a difference, you'll fit right in.

Family Values and Professional Opportunities: Experience the integrity of a family-owned business combined with the exciting growth opportunities of a leading industry player who is scaling up quickly with technology.

Outstanding Employee Benefits: From profit-sharing, pension programs and comprehensive health benefits, we invest in your well-being. We celebrate and reward your achievements.

Personal and Professional Growth: We champion your growth with a wide range of career advancement opportunities tailored to your strengths and aspirations. There is no better pairing than a foodie with an awesome career in the foodservice industry

We are currently hiring a Credit Administrator for a 3-month contract position. If you’re highly motivated and are ready for an exciting opportunity that will shape the future of the foodservice industry, we want to hear from you.

Position Summary:

- The Credit Administrator is responsible for providing financial and administrative services to ensure effective, efficient management of the Accounts Receivables (A/R) Asset. This position will support a strong commitment to cultivating and maintaining excellent partnerships with a diverse team of people, and will deliver service excellence to our customers while minimizing risk to Flanagan Foodservice.

Term: Contract (3 months)

Key Responsibilities:

- Provide clerical and administrative support for cash application, customer statements and account reconciliation.
- Investigate and resolve discrepancies and maintenance of customer account profiles.
- Effective cycle management of designated Accounts Receivable portfolio.
- Achieve Days Sales Outstanding (DSO) and cash collection targets.
- Process accurate and timely posting of customer payments.
- Develop and maintain strong relationships with internal and external customers.
- Effective credit adjudication to support minimizing losses while retaining customer loyalty.
- Other duties as assigned.

Qualifications:

- Strong collections experience for B2B and consumer based-relationships.
- Good decision making skills and understanding of negotiation methods to mitigate loss.
- Ability to read credit reports and make calculated decisions based on information available.
- Excellent verbal and written communication skills.
- Experience handling and resolving challenging situations.
- Strong critical thinking, analytical, and problem solving skills.
- Excellent organization and time-management skills to support multi-tasking.
- Previous experience working with MS Office applications, and ability to learn new systems.
- Strong team player and ability to thrive in a fast-paced environment.
- Ability to manage high-stress tasks with professionalism and remain calm.
- Effective communication with Sales and Clients/Customers for collecting amounts owing.
- Fast-paced environment, ability to multi-task and complete work with efficiency and accuracy.

Be part of the legacy.

All employees of Flanagan Foodservice must demonstrate adherence to all HACCP and Food Handling practices as well as all Company’s policies and procedures.

Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to accessibility@flanagan.ca so that arrangements can be made for the appropriate accommodations.

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