Call Center Representative
2 weeks ago
Call Center Representative
**Duties**:
- Answer incoming customer calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry tasks to update customer records and maintain accurate documentation
- Collaborate with team members to ensure efficient and effective customer service delivery
- Follow call center scripts and guidelines to provide consistent service to customers
**Skills**:
- Excellent customer service skills with the ability to communicate effectively and professionally
- Strong data entry skills with attention to detail and accuracy
- Ability to analyze customer needs and provide appropriate solutions or recommendations
- Fluency in English is required, fluency in Spanish is highly preferred
At our call center, we offer a supportive work environment with opportunities for growth and development. We provide comprehensive training to ensure our representatives are equipped with the knowledge and skills needed to excel in their roles. Join our team and be part of a dynamic organization that values its employees.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management.
**Salary**: $18.43-$25.72 per hour
Expected hours: 48 per week
**Benefits**:
- Company pension
- Dental care
- Paid time off
Flexible Language Requirement:
- English not required
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
-
Call Center Representative
7 days ago
Calgary, Canada Dr Bishop and Associates Full timeDr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Center Representative for our Douglas Glen (SE) Administrative location. **Responsibilities**: *Answering incoming and making outbound phone calls *Will have the potential to be cross trained as an Optometric Assistant *Extensive education...
-
Call Center Representative
2 days ago
Calgary, Canada ABM College Full timeABM College is currently looking for a highly competent, energetic, and exceptionally motivated Call Center Representative. **Company Overview**: ABM College is one of the leading career training institutions in Alberta and Ontario. Throughout its history, ABM College has provided students with professional training, academic knowledge, and the right skill...
-
Call Centre Representative
7 days ago
Calgary, Canada TRAIL APPLIANCES LTD Full time**Why Trail?** **The Perks** Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including: - Statutory holidays off - Employee & family assistance program - Staff incentives and rewards - Employee discounts **The Role** We are seeking a highly motivated and customer-oriented individual to join our...
-
Call Agent
2 weeks ago
Calgary, Canada Dr Bishop and Associates Full timeDr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Agent for their Douglas Glen (SE) Administrative location. **Responsibilities**: *Answering incoming and making outbound phone calls *Will have the potential to be cross trained as an Optometric Assistant *Extensive education and learning in...
-
Western Canada Control Center Operator
3 days ago
Calgary, Canada GardaWorld Full time**Your mission at GardaWorld** If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors! You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all...
-
Client Care Representative
Found in: Talent CA C2 - 1 week ago
Calgary, Canada Rogers Insurance Ltd. Full timeSharp Insurance is passionate about being an industry trailblazer. If you’re driven, a self-starter, and have a love of stirring things up, then Sharp is the right place for you! We value being exceptional at every level, providing outstanding customer service, and being innovative with everything we do. Sharp Insurance and the Sharp Group...
-
Call Centre Agent
1 week ago
Calgary, Canada Theseed Full timeThe Call Center Agent (NOC 64409) is a highly enthusiastic individual who enjoys helping clients to answer their questions, resolve complaints, address concerns, and promote positive relationships with our donors with the highest degree of professionalism and courtesy.Location: Calgary CentrePosition Type: Seasonal Employment (Canada Summer Job)Hourly Rate:...
-
Call Centre Agent
1 week ago
Calgary, Canada Theseed Full timeThe Call Center Agent (NOC 64409) is a highly enthusiastic individual who enjoys helping clients to answer their questions, resolve complaints, address concerns, and promote positive relationships with our donors with the highest degree of professionalism and courtesy.Location: Calgary CentrePosition Type: Seasonal Employment (Canada Summer Job)Hourly Rate:...
-
Call Centre Agent
1 week ago
Calgary, Canada Theseed Full timeThe Call Center Agent (NOC 64409) is a highly enthusiastic individual who enjoys helping clients to answer their questions, resolve complaints, address concerns, and promote positive relationships with our donors with the highest degree of professionalism and courtesy.Location: Calgary CentrePosition Type: Seasonal Employment (Canada Summer Job)Hourly Rate:...
-
Emergency Call Centre Operator
3 days ago
Calgary, Canada GardaWorld Full timeYour mission at GardaWorld: The Emergency Call Centre Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract. What are the job benefits we offer you? - Starting wage $29. 00 an hour - Medical benefits after 90 days - Career path planning and advancement opportunities - Paid on-the-job training - Ongoing...
-
Guest Services Representative
4 days ago
Calgary, Canada Indigo Park Canada Inc Full timeIndigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 11...
-
Marketing and Sales Representative
Found in: beBee S CA - 2 weeks ago
Calgary, Canada SWF Marketing Full timeSWF Marketing is a business consulting firm looking to hire a talented individual to take our company to new heights. Our mission is to continue facilitating the growth of our partners through innovative marketing campaigns and intangible brand strategies with consumers that diverge us from competitors. As a Marketing and Sales Representative, you can...
-
Marketing and Sales Representative
Found in: beBee jobs CA - 1 week ago
Calgary, Alberta, Canada SWF Marketing Full timeSWF Marketing is a business consulting firm looking to hire a talented individual to take our company to new heights. Our mission is to continue facilitating the growth of our partners through innovative marketing campaigns and intangible brand strategies with consumers that diverge us from competitors. As a Marketing and Sales Representative, you can...
-
Customer Sales Representative
2 days ago
Calgary, Canada BEST - For A Cleaner World Full time**ABOUT US**: Established in 1956, **BEST** is a Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact. We have been recognized by _Deloitte_ as one of **Canada’s Best Managed Companies** and by _Waterstone Human Capital_ as one of **Canada’s 10 Most Admired Corporate...
-
Sales Representative
1 hour ago
Calgary, Canada Cintas Full time**Requisition Number**: 151498 Cintas is seeking a Sales Representative - Uniform to focus on new business-to-business account development in our Uniform Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of...
-
Inside Sales Representative
3 days ago
Calgary, Canada Boon Trading Company Full timeA Full-Time **Inside Sales Representative** position is available at our company. They will report to the _Sales & Office Manager_. The mandate of this position is to increase revenue through smart and proactive calling of our customers who have the highest potential for growth. We offer a friendly and casual work environment. Location is in the Beltline...
-
Sales Representative
7 days ago
Calgary, Canada Cintas Full time**Requisition Number**: 169855 Cintas is seeking a Sales Representative - Uniform to focus on new business-to-business account development in our Uniform Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of...
-
Telemarketing Sales Representative
37 minutes ago
Calgary, Canada Steam Dry Canada Full timeSteam Dry Canada (National Service For Home Depot), a division of the Goodwin Group, is a leader in the home services business (furnace and duct cleaning, carpet cleaning, upholstery cleaning and emergency services) and we are looking for a professional self starter to join our team! Steam Dry Canada is a progressive company that focuses on quality of work...
-
Inside Sales Representative
3 days ago
Calgary, Canada Robertson Electric Wholesale Full timeRobertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our branch in **Calgary!** **About Us** **Scope of the position** The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also...
-
Customer Care Representative
1 day ago
Calgary, Canada GroupSource Limited Partnership Full timeWe are currently recruiting for a **Customer Care Representative** to join our team. This role has a **hybrid work arrangement**, required to work on site in our **Calgary office** with flexibility to work from home a few days a week. **YOUR ROLE** **YOUR IMPACT** - Answer phone calls and assist members and providers with claims/coverage inquiries - Assist...