Receptionist/administration Assistant
6 months ago
Responsibilities include but are not limited to:
- Participate in daily administrative operations of clinic: Assist with day-to-day clinic needs such as providing customer service to patients, assisting with general administrative duties, scheduling patient appointments and preparing treatment rooms
- Interacting with clients and fielding patient inquiries
- Accepting payments and submitting insurance coverage
- Scanning and filing confidential documentation
- Preparation of necessary paperwork
- Corresponding with third party insurers with regards to treatment coverage
- Treatment room/equipment cleaning and preparation
- Inventory checks/restocking
- Other various jobs to help the clinic run smoothly
- Be willing to work evenings, weekends and occasional overtime when required
- Willing to work in a busy and sometimes stressful environment, while attending to the many competing interests of patients, staff and clinicians.
We are looking for an individual with the following skills/attributes:
- Customer-service oriented
- Responsible and keen to ensure that all duties are executed well
- High attention to detail
- Above-average computer skills (typing speed of minimum 50 wpm)
- Organized and trustworthy (able to handle cash and confidential information)
- Ability to work independently and proactively
- Capable of multitasking in a fast-paced environment
- Excellent English language skills (both spoken and written)
- Ability to establish priorities, work independently and proceed with objectives with mínimal supervision
- Ability to exercise accuracy, confidentiality, tact, and discretion
- Strong computer literacy and proficiency (MS Office, EMR software experience an asset)
- Efficient with strong time management skills, organizational skills and the ability to prioritize independently.
- Outstanding interpersonal and communication skills both verbal (written, phone, and in-person)
- Strong customer service skills (working with difficult clients including conflict resolution)
- Strong task prioritization and organizational skills
Experience required:
- 1 year of customer service
- Proficient with Microsoft Office
Note:
- Previous receptionist experience and/or sales experience is a strong asset
- Preference will be given to individuals who are looking for longer-term employment and live close by.
**Experience**:
- front desk: 1 year (preferred)
- Sales: 1 year (preferred)
- reception: 1 year (preferred)
- Office Administration: 1 year (preferred)
**Salary**: $15.00 to $16.00 /hour
**Job Types**: Part-time, Permanent
Work Location: In person
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