See more Collapse

Manager, Operations and Desk Services

1 month ago

Burnaby, Canada Simon Fraser University Full time

Union/Affiliation:
**Administrative and Professional Staff (APSA)**
- Pay range:
**$77,557 to $92,512 annually**
- SFU Department Descr:
**Student Services - Residences**
- Position Grade:
**9**
- # of openings:
**1**
- Biweekly Hours:
**72**

**Who We Are**

Residence and Housing is an integral part of SFU’s academic and educational programs and services. The unit supports the academic mission of SFU and Student Services by:

- Creating purposeful and intentional communities that emphasize academic support, success, and leadership development through programs and services.
- Providing market priced living and learning environments that are safe, clean, sustainable, attractive, well maintained, comfortable, and welcoming.
- Ensuring financial stability, service viability, and effective management and administration of the operations.
- Providing updated technology and data driven services that meet the needs of housing and residence students and users in a responsive, timely, courteous, efficient, and effective manner.
- Fostering professional relationships with on and off campus partners to enhance services to students and guests.
- Ensuring ongoing assessment of programs, services, and practices that are dedicated to an ethos of continuous improvement.
- Arranging ongoing training and development for staff to ensure they are knowledgeable about best practices in the housing and residence life field; and able to properly contribute to the student affairs profession and SFU community.

**About the Role**

The Manager, Operations and Desk Services is responsible for managing the front line, student-centered Front Desk Services for the Residence & Housing department. The Manager is responsible for personnel, financial, and client services management. The Manager provides administrative and human resource support to other supervisors within the department by coordinating the departmental orientation program and offering additional assistance as required. The Manager is responsible for effectively coordinating and overseeing a wide variety of activities that support the various sub-units within Residence and Housing, and therefore has responsibility for understanding and appreciating the unique needs of the various work units within Residence and Housing, including Guest Accommodations, Occupancy and Assignments, Residence Life, Residence Facilities and desk services in order to implement or recommend improvements to processes and technology.

Full

We have other current jobs related to this field that you can find below

  • Manager, Operations and Desk Services

    1 month ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $77,557 to $92,512 annually SFU Department Descr: Student Services - Residences Position Grade: 9 # of openings: 1 Biweekly Hours: 72 Who We Are Residence and Housing is an integral part of SFU’s academic and educational programs and services. The unit supports the...

  • Service Desk Technician

    5 days ago

    Burnaby, British Columbia, Canada NTT DATA Full time

    Req ID: 68259This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to beWe are currently seeking a Service Desk Technician - FULL TIME REGULAR to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).Purpose of...

  • Service Desk Analyst

    3 weeks ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5426** **SHORT-TERM /FULL-TIME (6 MONTHS)** **LOCATION: BURNABY, BC ON-SITE** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those...

  • Service Desk Analyst

    2 weeks ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5685** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected for an...

  • Service Desk Analyst

    1 day ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5330** **FULL-TIME** **Location: Burnaby, BC On-site** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected for an...

  • Service Desk Lead Systems Analyst

    1 week ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s **Information Technology Services** department is seeking a **regular, full-time (1.0 **FTE**) Service Desk Lead Systems Analyst (**LSA**)** to function as part of our Service Desk team. We have one regular, permanent full-time position available. IT Services is a dynamic environment with a passion for service to our students, faculty, and staff....

  • Service Desk Technician

    2 weeks ago

    Burnaby, Canada NTT DATA Full time

    **Req ID**: 68606 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - Temporary Assignment to join our team in Burnaby, British Columbia (CA-BC), Canada...

  • Service Desk Technician

    3 weeks ago

    Burnaby, Canada NTT DATA Full time

    **Req ID**: 68399 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - AUX to join our team in Burnaby, British Columbia (CA-BC), Canada (CA). **Purpose of...

  • Service Desk Technician

    2 weeks ago

    Burnaby, Canada NTT DATA Full time

    **Req ID**: 68400 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - AUXILIARY to join our team in Burnaby, British Columbia (CA-BC), Canada...

  • Service Desk Analyst

    2 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$60,405 to $72,137 annually** - SFU Department Descr: **IT Services - Service Desk** - Position Grade: **7** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** Serving students, staff, faculty and our wider community across all three campuses, the VPFA (Vice...

  • Service Desk Technician

    2 weeks ago

    Burnaby, Canada NTT DATA Full time

    **Req ID**: 68610 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - Auxiliary to join our team in Burnaby, British Columbia (CA-BC), Canada...

  • Order Desk/customer Service

    2 weeks ago

    Burnaby, Canada PBF Pita Bread Factory Full time

    **About the Company** PBF Pita Bread Factory specializes in the development and manufacturing of conventional and organic ethnic baked goods including Pita, Tortillas, Bagels, Naan, Pies, Cookies, & Pizza Pretzels. PBF offers branded, private label, and co-packing services to Canadian and US customers. We are currently looking for a Order Desk/Customer...

  • Service Desk Analyst

    5 days ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    Union/Affiliation:Administrative and Professional Staff (APSA) Pay range:$60,405 to $72,137 annually SFU Department Descr:IT Services - Service Desk Position Grade:7- # of openings:1 Biweekly Hours:72Who We AreServing students, staff, faculty and our wider community across all three campuses, the VPFA (Vice President Finance and Administration) leads and...

  • Assistant Rooms Operations Manager

    1 week ago

    Burnaby, Canada Marriott International Full time

    **Job Number** 23074248 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Burnaby Conference Centre, 4331 Dominion Street, Burnaby, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting...

  • Assistant Rooms Operations Manager

    1 week ago

    Burnaby, Canada Marriott International, Inc Full time

    **Job Number** 23074248 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Burnaby Conference Centre, 4331 Dominion Street, Burnaby, BC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Service Desk Technician

    2 weeks ago

    Burnaby, Canada NTT DATA Full time

    **Req ID**: 68259 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - FULL TIME REGULAR to join our team in Burnaby, British Columbia (CA-BC), Canada...

  • Support Desk Specialist

    2 weeks ago

    Burnaby, Canada Adaptive Technical Inc. Full time

    Support Desk Specialist Adaptive Technical has an exciting opportunity to join our team and gain experience with a medium sized organization. We are seeking a Support Desk Specialist to provide our customers across the Lower Mainland with operational and technical support. Reporting to the Customer Service Manager, the Support Desk Specialist will maintain...

  • IT Service Desk Analyst

    2 months ago

    Burnaby, Canada Refrigerative Supply Limited Full time

    Scopeof the position You are a self-motivatedachiever who gains satisfaction from providing excellent customer service andthrives in a high-paced team environment. This role includes handling servicerequests, incident management and administrative duties. You are excited about working in a high-pacedenvironment that provides multiple opportunities to...

  • IT Service Desk Analyst

    3 weeks ago

    Burnaby, Canada Refrigerative Supply Limited Full time

    Scopeof the position You are a self-motivatedachiever who gains satisfaction from providing excellent customer service andthrives in a high-paced team environment. This role includes handling servicerequests, incident management and administrative duties. You are excited about working in a high-pacedenvironment that provides multiple opportunities to...

  • Front Desk

    3 weeks ago

    Burnaby, Canada Kootenay Columbia College of Integrative Health Sciences Full time

    Kootenay Columbia College of Integrative Health Sciences (KCCIHS), formerly the Academy of Classical Oriental Sciences (ACOS), is a well-established post-secondary College since 1996. KCCIHS is designated by the Private Training Institutions Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills. The heart of KCCIHS lies in our amazing...