Poes Employment Specialist

3 weeks ago

Toronto, Canada Margaret's Housing and Community Support Services Full time

**Job purpose**:
The POES Employment Specialist, reporting to the Director of Finance and/or Director of Programs & Services, will provide on-site client support in accordance with the POES Program Manual and instructed by the Director of Finance.

Margaret’s Toronto East Opportunity Program provides educational and practical supports for individuals experiencing various barriers accessing the labour market and currently receiving Ontario Works benefits. Participants may experience the following barriers: mental health challenges, homelessness, addictions, poverty, immigration status, racism, etc. The incumbent will be required to register and attend POES-related training by the City of Toronto.

**Responsibilities include, but not limited to, the following**:

- Ensure pre-employment program participant targets are met for screening and enrolment into the program
- Create and maintain client files and keep record of client activities such as attendance, participation, and achievements using written and/or electronic documentation procedures
- Utilize the POES online portal to access information regarding referrals and potential participant contact information and contact them and inform them of program logistics
- Facilitate creation and delivery of the 8-week program learning modules for participants in accordance with the POES Program manual and administer evaluation form at the end of each module
- Assist participants with finding and securing placements
- Provide post-program support up to 6 months to participants and ensure the contacts are documented in the portal
- Carry out the program in a fulsome manner in accordance with the POES Program manual for the core program, placements, and post-program support
- Check in with clients regularly to assess their progress, give support and discuss any difficulties or issues being experienced
- Gather and organize data such as completion outcomes for each clients
- Ensure participant information is entered correctly in a timely manner and updated often to ensure proper data collection and agency targets are met
- Coordinate with Human Resources Generalist to provide placement opportunities for cohort participants within the organization
- Represent agency at variety of networking events and other meetings as required
- Administer and collect client satisfaction surveys
- Perform other tasks and duties as required and assigned

**Qualifications**:

- Social Services Worker Diploma or equivalent with relevant practicum experience within the employment field
- Minimum one (1) year of full-time employment counselling, facilitation, and job placement experience
- Familiarity and experience utilizing POES User Manual a great asset
- Knowledge and experience working with Ontario Works case workers and managers an asset
- Must be able to work independently and be self-directed in carrying out the POES Program
- Familiarity using Career Assessment Tools required
- Demonstrated skills providing services using virtual tools such as Zoom, Microsoft Teams, web apps, Microsoft Office programs, etc.
- Knowledge of social issues which impact individuals of a vulnerable population such as those experiencing homelessness, mental health issues, substance abuse issues, minorities, new immigrants, refugees, etc.

**Working conditions**:

- Primarily work indoors   
- Under normal circumstances, work in close proximity with others with near-constant interaction with clients and/or residents and fellow staff

**Physical requirements  **
- Use of hands - typing to input client information into database and case management software
- Use of PPE - face mask, face shield, gloves, gowns, etc.

**Margaret’s Housing and Community Support Services promotes the principles and practice of anti-oppression and the tenets of the human rights code. Should you require an accommodation for the interview process, please do not hesitate to inform us accordingly.**

**Job Types**: Full-time, Fixed term contract

**Salary**: $21.00-$22.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
All employees are required to follow organizational and public health guidelines related to COVID-19 including, but not limited to, wearing a mask in the workplace. All employees are required to be fully vaccinated.

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: One location

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