Customer Relationship Manager

2 weeks ago


North York, Canada DMSOLVING CORPORATION Full time

**Duties**:

- Maintain a high level of professionalism and customer service at all times
- Develop and maintain strong customer relationships
- Identify opportunities for business development and upselling
- Utilize Salesforce or similar CRM software to track customer interactions
- Analyze market trends to provide insights for sales strategies
- Communicate effectively with customers and internal teams
- Provide leadership in resolving customer issues

Qualifications:

- Proven ability to negotiate and handle difficult situations with customers
- Experience in business development and account management
- Familiarity with Salesforce or other CRM tools
- Strong sales acumen with the ability to identify opportunities
- Excellent communication skills, both verbal and written
- Ability to analyze data and market trends effectively
- Demonstrated leadership skills in a customer-facing role

**Job Types**: Full-time, Permanent

Pay: $52,641.83-$76,486.23 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person


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