Customer Partner

6 months ago

North York, Canada Kyndryl Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to take on an exciting challenge as an Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.

But this position is about more than just maintaining the status quo. As a Customer Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive.

You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.

Collaboration is key, and as an Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond.

Not only will you lead one or more Portfolio or Strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights.

You're not just an expert in our industry—you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market.

As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation.

If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience- 5+ years’ experience running account P&LDeep knowledge of business and technology trends and industry best practices5+ years of experience managing sales processes end-to-end.Proven experience with revenue growth, cost, profitability, trends, and risksOpen-minded and empathetic approach in relationships with customers

Preferred Skills and ExperienceBachelor’s degree or master’s degree

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportu

  • Human Resources Business Partner

    7 months ago

    North York, Canada Seneca College of Applied Arts and Technology Full time

    **Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...

  • Pro Business Partner

    4 months ago

    North York, Canada Starbucks Full time

    **Partner resources business partner - 12 month TLA (Hybrid - Toronto or Vancouver)** **Now Brewing - partner resources business partner! #tobeapartner** From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. As a Starbucks partner...

  • Human Resources Business Partner

    7 months ago

    North York, Canada Talize Full time

    Who We Are Talize is a proudly Canadian owned and operated for-profit thrift retailer. At Talize, we aspire to challenge boundaries and make fashion sustainable, unique, and affordable - we recognize the importance of shopping sustainably. We’re passionate about sustainable fashion because we know we’re helping the planet at the same time as providing...

  • Human Resources Business Partner Contract

    2 months ago

    North York, Canada Seneca Polytechnic Full time

    **Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...

  • Customer Retention Specialist

    7 months ago

    North York, Canada Unity Payments Full time

    They will build trust and relationships with customers through open communication as well as provide accurate, valid, and complete information by using the right methods/tools. Also, they will be required to meet retention targets and productivity quotas, provide appropriate solutions and alternatives within the time limits; and follow up to ensure...

  • Customer Service Representative

    7 months ago

    North York, Canada Fix Network Full time

    **Fix Network is looking for a Customer Service Representative!**: Fix Network is looking for a new **Customer Service Representative** to join our team. The primary focus of the CSR shall be to provide excellent customer service by scheduling and meeting with clients for intake and delivery appointments. The CSR will manage the Load Levelling process as...

  • Human Ressources Business Partner

    3 weeks ago

    North York, Canada Solina Canada Full time

    About the Company Reporting to the HR Manager (Ontario), the incumbent will be responsible for ensuring the HR partnership and support to the Ontario facility business operations leaders in all realms of Human Resources to offer business solutions to employment challenges. This role will also be accountable for providing support for HRMS data entry,...

  • Human Ressources Business Partner

    3 weeks ago

    North York, Canada Solina Canada Full time

    About the Company Reporting to the HR Manager (Ontario), the incumbent will be responsible for ensuring the HR partnership and support to the Ontario facility business operations leaders in all realms of Human Resources to offer business solutions to employment challenges. This role will also be accountable for providing support for HRMS data entry,...

  • Human Ressources Business Partner

    3 weeks ago

    North York, Canada Solina Canada Full time

    About the Company Reporting to the HR Manager (Ontario), the incumbent will be responsible for ensuring the HR partnership and support to the Ontario facility business operations leaders in all realms of Human Resources to offer business solutions to employment challenges. This role will also be accountable for providing support for HRMS data entry,...

  • Bilingual Customer Service Representative

    7 months ago

    North York, Canada United Trimen LTD Full time

    United Trimen Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: - Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what...

  • Bilingual Customer Service Representative

    7 months ago

    North York, Canada United Trimen LTD Full time

    United Trimen Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: - Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what...

  • Customer Service Representative

    7 months ago

    North York, Canada United Trimen LTD Full time

    United Trimen Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: - Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what...

  • Customer Service Representative

    7 months ago

    North York, Canada United Trimen LTD Full time

    United Trimen Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: - Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what...

  • Customer Service Representative

    6 months ago

    North York, Canada United Trimen LTD Full time

    United Trimen Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: - Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what...

  • Customer Service Representative

    4 months ago

    North York, Canada United Trimen Full time

    United Trimen Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: - Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what...

  • Human Resources Business Partner

    1 month ago

    North York, Canada Retailors Full time

    Due to our extraordinary success and expansion plans in Canada we are looking for an experienced **Human Resources Business Partner** to join our team! We are looking for someone who is ambitious, would thrive in a ‘start-up’ environment and who has the knowledge, experience and drive to contribute to our mission to build a best - in - class...

  • Customer Service Associate

    6 months ago

    North York, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Customer Service Representative

    6 months ago

    North York, Canada Document Direction Limited Full time

    **Document Direction Limited (“DDL”) **is the exclusive distributor of Ricoh products and in the Greater Toronto Area for small and medium-sized businesses. For 20 years, **DDL** has provided productivity to organizations in the fast growing colour, multi-function / digital and document services markets. Document Direction provides client partners with...

  • Optician / Retail Partner Ownership Opportunity

    7 months ago

    North York, Canada Specsavers Full time

    **Location: North York, ON - Centerpoint Mall** Specsavers is the world’s largest, privately owned optical retailer serving 41 million patients in 11 countries. We have been transforming eye health and careers for over 35 years and are proud to have over 4,700 partners in our network. Our globally renowned partnership model centred on empowering the...

  • Customer Service Representative

    7 months ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...