Account and Relationship Management Executive

4 weeks ago

North York, Canada Wolters Kluwer Full time

Location: 100% Remote; work from home.

The Account and Relationship Management Executive for Wolters Kluwer Health Medical Research has primary responsibility for exceeding sales goals and driving profitable growth in accounts within the territory. Focus will be on selling electronic access to journals, books, databases, and other software tools to medical and academic institutions.

The Account and Relationship Management Executive will be calling primarily on medical librarians, as well as CNO’s, CIO’s, Nurse Educators, faculty, Deans, and clinicians. They will both expand the customer base and grow existing customer business through strong product knowledge, effectively understanding customer needs and adeptly positioning Ovid’s content and value proposition with our customers. The Account and Relationship Management Executive will be responsible for managing a territory covering Ontario and Quebec Canada.

Essential Duties and Responsibilities:
- Demonstrate Ovid’s suite of products to customers and prospects- Plan, organize, and implement sales strategy for the territory- Maintain retention of existing customer base in territory- Prospect and develop new business within territory- Prepare proposals and provide information regarding terms of sales, and delivery dates, based on customer needs- Send accurate weekly forecast updates to Director of Sales- Regular travel within territory and required customer facing activity each month (40%)- Achieve sales objectives set forth for the territory- Occasional (3-5x per year) participation in regional and/or national trade shows.- Participation in company sales meetings (2x per year)-
- Work with Inside Sales Representative (support) to ensure timely delivery of renewals and identify up-sell opportunities. Weekly calls with director to discuss forecast and pipeline opportunities and perform other duties as assigned by director- Responsible for maintenance and growth of $7 million territory of medical and academic institutions including Medical and Health Science University programs, Health Systems and Hospitals

Education: Bachelor's Degree in Business or related field; OR if no degree, 5 years of related sales and account management experience

Key Requirements:
- Excellent Communication (both oral and written) and presentation skills- Self-starter with an ability to manage own territory- Proven track record selling into the hospital market, nursing market, and graduate education market(preferred)- Exceptional Drive- Solution Selling- Experience selling into the C-suite- Competitive Spirit- Positive attitude, with energy, enthusiasm, and compassion

Travel Requirements:
Travel, typically up 40%; same day and overnight.

LI-Remote

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