Current jobs related to Help Desk Technician - St Thomas - St. Thomas Elgin General Hospital
-
Help Desk Technician
1 week ago
St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeAbout the RoleWe are seeking a highly skilled Help Desk Technician to join our team at Kento Windows & Doors. As a Help Desk Technician, you will be responsible for providing exceptional customer support and technical assistance to our clients.Key ResponsibilitiesEducation and Qualifications: We require a strong educational background, preferably in a...
-
Help Desk Technician
1 week ago
St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeAbout the RoleWe are seeking a highly skilled Help Desk Technician to join our team at Kento Windows & Doors. As a Help Desk Technician, you will be responsible for providing exceptional customer support and technical assistance to our clients.Key ResponsibilitiesEducation and Qualifications: We require a strong educational background, preferably in a...
-
Help Desk Technician
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeAbout Kento Windows & DoorsWe are a leading manufacturer of high-quality windows and doors, committed to delivering exceptional products and services to our customers.Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our...
-
Help Desk Support Specialist
3 days ago
St. Catharines, Ontario, Canada JobCart Inc Full timeAbout the RoleWe are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a Help Desk Support Technician, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesHandle diverse customer channels, including chat, async messaging, and phone, addressing complex scenarios as a Tier 2...
-
Help Desk Support Specialist
3 days ago
St. Catharines, Ontario, Canada JobCart Inc Full timeAbout the RoleWe are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a Help Desk Support Technician, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesHandle diverse customer channels, including chat, async messaging, and phone, addressing complex scenarios as a Tier 2...
-
Help Desk Technician
5 days ago
St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeAbout the RoleWe are seeking a skilled Help Desk Technician to join our team at Kento Windows & Doors. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our customers and internal teams.Key ResponsibilitiesEducation and Qualifications: We require a strong educational background, preferably in a field related...
-
Help Desk Technician
5 days ago
St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeAbout the RoleWe are seeking a skilled Help Desk Technician to join our team at Kento Windows & Doors. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our customers and internal teams.Key ResponsibilitiesEducation and Qualifications: We require a strong educational background, preferably in a field related...
-
Help Desk Support Specialist
2 days ago
St. Catharines, Ontario, Canada JobCart Inc Full time{"title": "Help Desk Support Specialist", "description": "About the RoleWe are seeking a skilled Help Desk Support Specialist to join our team at JobCart Inc. As a Help Desk Support Specialist, you will be responsible for providing exceptional technical support to our customers, addressing complex scenarios, and contributing to the success of our e-commerce...
-
Help Desk Support Specialist
2 days ago
St. Catharines, Ontario, Canada JobCart Inc Full time{"title": "Help Desk Support Specialist", "description": "About the RoleWe are seeking a skilled Help Desk Support Specialist to join our team at JobCart Inc. As a Help Desk Support Specialist, you will be responsible for providing exceptional technical support to our customers, addressing complex scenarios, and contributing to the success of our e-commerce...
-
Help Desk Support Specialist
2 weeks ago
St. Catharines, Ontario, Canada JobCart Inc Full timeAbout JobCart Inc.We are a leading Canadian e-commerce company seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will play a critical role in providing exceptional technical support to our customers.Key Responsibilities: Engage with customers through various channels, including chat and phone, addressing...
-
Help Desk Support Specialist
1 week ago
St. Catharines, Ontario, Canada JobCart Inc Full timeAbout JobCart Inc.We are a leading Canadian e-commerce company seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will play a critical role in providing exceptional technical support to our customers.Key Responsibilities: Engage with customers through various channels, including chat and phone, addressing...
-
Help Desk Support Technician
4 months ago
St. Catharines, Canada JobCart Inc Full timeTo apply you must be physically present in CanadaAbout Us:Join our team as a Tier 2 Helpdesk Support Advisor! Join a team that partners with a leading Canadian multinational e-commerce giant. As a Helpdesk Support Advisor, you'll not only provide exceptional technical support but also contribute to the success of a thriving e-commerce enterprise.Key...
-
IT Service Desk Agent
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeWe are seeking a skilled Help Desk Technician to join our team at Kento Windows & Doors. As a Help Desk Technician, you will be responsible for providing technical support to our employees and ensuring that our IT systems are running smoothly.Key Responsibilities:Education: A college or CEGEP diploma is required.Experience: At least 1 year of experience in a...
-
Help Desk Support Technician
4 months ago
St. Catharines, Canada JobCart Inc Full timeJob Title: Tier 2 Helpdesk Support AdvisorPosition Type: Full-time, Fixed Term ContractSalary: $19.23 per hourHours of Operation: 7 days a week, 6 AM - 10 PM ESTAbout Us:Join our team as a Tier 2 Helpdesk Support Advisor! Join a team that partners with a leading Canadian multinational e-commerce giant. As a Helpdesk Support Advisor, you'll not only provide...
-
Client Services Coordinator
3 months ago
St. Catharines, Canada eBASE Full timeDMS Technologies Inc. (dba ebase) is seeking a motivated and customer-focused individual to join our team as a Client Services Coordinator (Help Desk Coordinator) in St. Catharines, Ontario. As a leading provider of Integrated Workplace Management Software, we are dedicated to delivering world-class solutions to our clients. We are a fast-growing SaaS...
-
Agricultural Equipment Technician
3 months ago
St. Thomas, Canada Huron Tractor Ltd. Full time**Are you a 310T, 310S, 425A licensed technician, and unlicensed mechanic with experience, or working towards these licenses?** **Are you interested in a career as an Agricultural Equipment Technician?** - **If so, Huron Tractor has opportunities for technicians, and the training to help you grow your career as an Agricultural Equipment...
-
Help Desk Engineer
1 week ago
St. John's, Newfoundland and Labrador, Canada Innovatia Full timeAbout InnovatiaInnovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...
-
Help Desk Engineer
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Innovatia Full timeAbout InnovatiaInnovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...
-
Agriculture Equipment Technician
3 months ago
St. Thomas, Canada Huron Tractor Full time**Are you a 310T, 310S, 425A licensed technician, or unlicensed mechanic with experience, or working towards these licenses?** **Are you interested in a career as an Agricultural Equipment Technician?** **_ If so, Huron Tractor has opportunities for technicians, and the training to help you grow your career as an Agricultural Equipment Technician._** Grow...
-
Diagnostic Imaging Clerk
3 months ago
St. Thomas, Canada St. Thomas Elgin General Hospital Full time**POSITION: Diagnostic Imaging Clerk** **UNIT: Diagnostic Imaging** **STATUS: Part Time** **SALARY: $23.23 - $25.25** : Reporting to the Manager of Diagnostic Imaging, the incumbent is responsible for providing reception and clerical support services within the department. This position is responsible for greeting and registering patients, booking...
Help Desk Technician
3 months ago
:
This position is the frontline for the Information Technology (IT) department and provides first level support to customers. This includes ensuring deployment and operations of equipment, receiving, prioritizing, documenting, and actively resolving end user requests, or escalating incidents as appropriate and necessary. Problem resolution involves the use of HelpDesk software, remote support tools, as well as visits to customers. The individual is accountable for ensuring periodic generation and review of reports, access logs, documentation, procedures, checklists, and other materials. A key component of this role is the formal and informal education of customers throughout the course of business.
**HOURS**:
This position must be available to work 37.50 hours per week. In addition, this position must be flexible to occasional changes in hours when required.
**SKILLS & QUALIFICATIONS REQUIRED**:
- Completion of post-secondary diploma/degree in an Information Technology program is required.
- Minimum of two (2) years’ experience within the last three (3) years in a help desk/IT setting providing support is required.
- Experience deploying and troubleshooting computers, thin clients, peripherals, and software.
- Advanced knowledge with Microsoft Office Software including Word, Excel, PowerPoint, Outlook and SharePoint.
- Demonstrated skills in communication with clients in different areas of an organization, training users
- Ability to ensure confidentiality
- Physical ability to set up workstations and peripheral equipment of 20-50 lbs. (with assistance if needed).
- Experience using HelpDesk ticketing and remote support software; Demonstrated ability to document legibly and clearly (written and electronic) and appropriately.
- Proven ability to work in a fast-paced, multi-task environment with mínimal supervision utilizing effective organizational and problem-solving skills.
- Demonstrated effective communication and interpersonal skills to provide the highest level of customer service.
- Desirable: Experience in Active Directory, Microsoft Teams, other Microsoft 365 tools, provisioning mobile communication equipment (e.g. tablets, cell phones), participating in customer / departmental huddles and meetings to pro-actively identify opportunities and address end user questions.
- Demonstrated ability to attend work on a regular basis as per the STEGH Attendance at Work Policy;
- Demonstrated previous performance reflective of the Mission, Vision, Values and Code of Conduct of STEGH.
