Current jobs related to Help Desk Support Specialist - St Catharines, Ontario - JobCart Inc

  • Help Desk Support Specialist

    2 months ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the RoleWe are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a Help Desk Support Technician, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesHandle diverse customer channels, including chat, async messaging, and phone, addressing complex scenarios as a Tier 2...

  • Help Desk Support Specialist

    2 months ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the RoleWe are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a Help Desk Support Technician, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesHandle diverse customer channels, including chat, async messaging, and phone, addressing complex scenarios as a Tier 2...

  • Help Desk Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the RoleWe are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a Help Desk Support Technician, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesEngage with customers through various channels, including chat, async messaging, and phone, addressing complex...

  • Help Desk Support Specialist

    2 months ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the RoleWe are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a Help Desk Support Technician, you will be responsible for providing exceptional technical support to our customers.Key ResponsibilitiesEngage with customers through various channels, including chat, async messaging, and phone, addressing complex...

  • Help Desk Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the Role:We are seeking a skilled Help Desk Support Technician to join our team at JobCart Inc. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Engage with customers through various channels, including chat, async messaging, and phone, addressing...

  • Help Desk Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    Job Title: Tier 2 Helpdesk Support AdvisorJob Type: Full-time, Fixed Term ContractSalary: $19.23 per hourKey Responsibilities:Provide exceptional technical support to customers through various channels, including chat, async messaging, and phone.Drive process improvements and recommend system/technology enhancements to elevate efficiency.Leverage remote...

  • Help Desk Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    Job Title: Tier 2 Helpdesk Support AdvisorJob Type: Full-time, Fixed Term ContractSalary: $19.23 per hourHours of Operation: 7 days a week, 6 AM - 10 PM ESTAbout JobCart Inc:We are a leading Canadian multinational e-commerce giant, partnering with top brands to deliver exceptional customer experiences.Day-to-Day Activities:As a Tier 2 Helpdesk Support...

  • Help Desk Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    Job Title: Tier 2 Helpdesk Support AdvisorJob Type: Full-time, Fixed Term ContractSalary: $19.23 per hourHours of Operation: 7 days a week, 6 AM - 10 PM ESTAbout JobCart Inc:We are a leading Canadian multinational e-commerce giant, partnering with top brands to deliver exceptional customer experiences.Day-to-Day Activities:As a Tier 2 Helpdesk Support...

  • IT Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada District School Board of Niagara Full time

    Job Title: IT Help Desk AnalystJoin the District School Board of Niagara as an IT Help Desk Analyst and be part of a dynamic team that supports the district's technology infrastructure.Job Summary:We are seeking a highly skilled and motivated IT Help Desk Analyst to provide technical support to our staff and students. The successful candidate will be...

  • IT Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada District School Board of Niagara Full time

    Job Title: IT Help Desk AnalystJoin the District School Board of Niagara as an IT Help Desk Analyst and be part of a dynamic team that supports the district's technology infrastructure.Job Summary:We are seeking a highly skilled and motivated IT Help Desk Analyst to provide technical support to our staff and students. The successful candidate will be...

  • IT Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada NavitsPartners Full time

    IT Service Desk SpecialistAt NavitsPartners, we are seeking a highly skilled IT Service Desk Specialist to join our team.Key Responsibilities:Respond to incoming service requests from users via phone and email in a courteous and professional manner.Document relevant user details and issue descriptions accurately.Prioritize and schedule support tasks,...

  • IT Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada NavitsPartners Full time

    IT Service Desk SpecialistAt NavitsPartners, we are seeking a highly skilled IT Service Desk Specialist to join our team.Key Responsibilities:Respond to incoming service requests from users via phone and email in a courteous and professional manner.Document relevant user details and issue descriptions accurately.Prioritize and schedule support tasks,...

  • Medical Office Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada St Catharines Medical Office Full time

    We are seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team at St Catharines Medical Office. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Front Desk Reception: Greet patients and visitors, answer phone...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at JobCart Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers through various channels, including chat, async messaging, and phone.Key Responsibilities:Engage with customers to address complex...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at JobCart Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, addressing complex scenarios, and contributing to the success of our e-commerce enterprise.Key Responsibilities:Engage with customers...

  • IT Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada District School Board of Niagara Full time

    Help Desk Analyst Information ServicesOne (1) Full-time Permanent Position40 Hours per weekWorking at the District School Board of Niagara means being part of a supportive, innovative community that works towards doing what's best for students, and helping every individual achieve success.Key Responsibilities:Providing technical assistance to staff and...

  • IT Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada District School Board of Niagara Full time

    Help Desk Analyst Information ServicesOne (1) Full-time Permanent Position40 Hours per weekWorking at the District School Board of Niagara means being part of a supportive, innovative community that works towards doing what's best for students, and helping every individual achieve success.Key Responsibilities:Provide technical support to staff and...

  • Helpdesk Support Specialist

    2 months ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    Helpdesk Support Advisor RoleWe are seeking a skilled Helpdesk Support Advisor to join our team at JobCart Inc. As a Helpdesk Support Advisor, you will be responsible for providing exceptional technical support to our customers, ensuring a seamless experience.Key Responsibilities:Engage with customers through various channels, including chat, async...

  • Helpdesk Support Specialist

    2 months ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    Helpdesk Support Advisor RoleWe are seeking a skilled Helpdesk Support Advisor to join our team at JobCart Inc. As a Helpdesk Support Advisor, you will be responsible for providing exceptional technical support to our customers, ensuring a seamless experience.Key Responsibilities:Engage with customers through various channels, including chat, async...

  • Front Desk Associate

    1 month ago

    St. Catharines, Ontario, Canada Planet Fitness - Easy Mile Fitness Full time

    About UsAt Planet Fitness - Easy Mile Fitness, we're dedicated to providing a high-quality fitness experience in a welcoming, judgement-free environment. Our mission is to enhance people's lives by offering a supportive and engaging community that cares about bettering the health and wellbeing of our members.Job SummaryWe're seeking a Front Desk Associate to...

Help Desk Support Specialist

2 months ago

St Catharines, Ontario, Canada JobCart Inc Full time

About JobCart Inc.

We are a leading Canadian e-commerce company seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will play a critical role in providing exceptional technical support to our customers.

Key Responsibilities:

  • Engage with customers through various channels, including chat and phone, addressing complex technical issues.
  • Drive process improvements and recommend system/technology enhancements to elevate efficiency.
  • Leverage remote troubleshooting techniques to diagnose and resolve technical issues.
  • Walk customers through effective problem-solving processes, ensuring a seamless experience.

Day-to-Day Activities:

Your day-to-day activities will involve:

  • Handling diverse customer inquiries, enriching your experience in a multifaceted industry.
  • Providing top-notch customer service and technical support to uphold the high standards of our e-commerce company.
  • Contributing proactive recommendations for process improvements to enhance the customer experience.
  • Embracing new technologies and staying at the forefront of digital innovation.

Qualifications:

Basic Qualifications:

  • 1 year of experience as a help desk technician and/or customer support role.
  • Tech-savvy with knowledge of office automation products, databases, and remote control.
  • High School Diploma or equivalent.
  • Flexibility with hours of operation.

What We Offer:

  • Competitive pay rate of $19.23 per hour.
  • Full-time, Fixed Term Contract.
  • Opportunities for training and development.
  • A collaborative and inclusive work environment.