Enrolment Services Support, International Enrolment

3 weeks ago

Regina, Canada University of Regina Full time

Faculty/Department UR International Unit UR International Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 2 Position Summary

**Position Summary**:
Reporting to the Manager, International Enrolment Services, this position performs administrative and staff support duties, and is responsible for the smooth delivery of all front-line and customer service operations for the International Enrolment office.

**Primary Duties**:

- Organizes office mail, and sends out courier packages;
- Procures office supplies;
- Responsible for daily maintenance of office files;
- Process payments, issue receipts, and daily cash-out procedure;
- Provides support for monthly reconciliation process;
- Schedules appointments and coordinates meetings;
- Assists with the delivery of domestic and international events;
- Assists in writing, editing and proofreading documents and materials;
- Supervises the daily workflow and coordinates the training of all new Enrolment Services Support staff on front line procedures;
- Generating and sending admission decision letters;
- Updates social media sites and the unit’s website;
- Provides general administrative support;
- Performs other related duties as assigned.

Position Requirements

**Position Requirements**:

- Grade 12, supplemented by the successful completion of a recognized business course combined with a minimum of two years’ experience, preferably within a university environment. An equivalent combination of education, training, and experience may be considered.
- Demonstrated knowledge and skill in the use of Microsoft Office (Word, Excel, Access, and Outlook-GroupWise).
- Knowledge and skill in the use of University’s systems is an asset.
- Knowledge of the University community, programs and administrative offices.
- Knowledge of University policies and procedures is an asset.
- Ability to make administrative/procedural recommendations on sensitive and confidential issues.
- Demonstrated knowledge of generally accepted accounting principles, procedures, and processes.
- Experience in records management and tracking of information.
- Ability to maintain confidentiality of records and information.
- Ability to communicate effectively, both verbally and in writing.
- Ability to understand and execute oral and written instructions.
- Ability to work independently with mínimal supervision.
- Ability to provide excellent customer service.
- Ability to organize multiple tasks and meet deadlines while maintaining accuracy and attention to detail.
- Demonstrated knowledge of and skill in office practices, principles and procedures.
- Strong interpersonal skills.
- Skill in the use of operating basic office equipment.

Physical Demands Pay Grade CUPE Phase 4 Salary Range $42,533.40 - $57,457.40 Annually (Operational Services) Status Term Work Hours

Monday to Friday: 8:15 a.m. - 4:30 p.m.

In addition:
Work outside regular hours, evenings and weekends may be required.

Travel within Canada and abroad may be required.

Duration (if Term/Temporary) 1 Year (with possibility of extension and/or becoming permanent) Full-Time/Part-Time Full Time Preference Posting Target Posting Not Targeted

Additional Information

**Contact Information**

**Job Open Date**
- 08/03/2023**Job Close Date**
- 08/09/2023**Open Until Filled**
- No**Special Application Instructions**
- Applicants must submit a cover letter and an updated resume that clearly states how they meet the posted qualifications**Diversity Statement**Competition Number**
- 20230613A/S

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