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Enrolment Services Specialist
4 months ago
Position Summary
Get ready to lead the charge in shaping the future of our university’s vibrant community As part of the UR International Enrolment Services team as the Enrollment Services Specialist, you’ll be the driving force behind undergraduate student admissions, guiding applicants through every step of the journey with precision and enthusiasm.Reporting to the Manager, UR International Enrolment Services, you will be responsible for conducting undergraduate student admission efforts, guiding undergraduate students through the entire admissions process, and the efficient evaluation and processing of student applications for admission, re-admission and transfer (including petitions).
As part of your role, you’ll be the go-to for answering inquiries via a variety of communication channels – whether it’s face-to-face interactions, the buzz of email correspondence, the excitement of a ringing telephone, or the dynamic realm of social media. But that’s not all You’ll also wield the power of organization as you enter information into Banner, craft spreadsheets, and ensure that every document is filed and every application is in perfect order. With the ability to multitask like a pro, you’ll thrive in our high-energy office environment, where every moment is an opportunity to shine
What You’ll Do: Assessing applications and determining admissibility of all international undergraduate applicants to the University of Regina (including the research and conversions required); Evaluating and making final decisions to determine the acceptance or rejection of applicants; advises those not yet admissible on how to gain admission; Ensuring approved policies related to admissions are adhered to; Acting as a key resource on international admission policies and procedures; Assessing transcripts to determine authenticity; ensuring fraudulent credentials are not accepted; Developing and sustaining relationships with potential students, their families, other institutions and agents as it pertains to the functions of our offices; coordinating admissions efforts with the faculties and colleges; Using University database reports to produce, verify, and cleanup student data; maintaining and updating the various automated systems such as the letter generation module, the Banner data push jobs, URDocs, and the mass emailing system; Setting up and streamlining the department filing system; Maintaining an ever-changing, in-depth knowledge and understanding of international admission policies and procedures to impart accurate information; disseminating admission, re-admission and transfer information through various modes of communications; drafts unique correspondence for both internal and external clients; Making recommendations to improve admissions processes; Assisting in the training and supervision of student assistants; assisting in the training of new employees in the area of international admissions; Receiving application fee payments and daily cash out; Assisting with student recruitment as required. Plus More: Be ready to take on additional related tasks as assigned – your role is dynamic and essential to our success
Why Join Us? At the University of Regina, we’re more than just a campus – we’re a community
Join our team and enjoy: Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff. Professional Growth: We support your development, offering opportunities for advancement and learning. Work-Life Balance: We value your well-being and know your personal life is most important Dynamic and Inclusive Workplace: We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth. I nnovation Culture: We encourage fresh ideas and innovative thinking. Competitive Compensation: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more
Join our team, where you will have the opportunity to contribute to broader departmental initiatives, further enhancing the overall effectiveness and efficiency of our enrolment services Position Requirements What You’ll Bring to this Position: Grade 12 supplemented by the successful completion of a recognized business course Minimum of five years related experience preferred. Combination of education and experience may be considered.
Skills That Will Ensure Your Success in the Role: Knowledge of the University community and academic programs; Knowledge and experience in the University’s international admission policies and procedures; Ability to analyze complex problems and develop logical solutions; Ability to work as part of a team, including strong communication skills and the ability to build relationships with domestic and international students, the general public, and co-workers; Knowledge of social media tools such Skype, group chats, individual online chats and mass email products; Ability to make effective administrative/procedural decisions and recommendations based on sound judgement; Ability to maintain confidentiality of records and information; Demonstrated ability to create, compose, and edit written materials and incorporate these into the various multimedia technologies used in the office; Demonstrated ability to organize multiple tasks, while maintaining accuracy and attention to detail; Organizational skills: able to multi-task and work in a fast paced environment. Will be interrupted continuously throughout the day with student inquiries; Demonstrated extensive knowledge and proficiency in the operation of complex databases such as BANNER student module; Excellent skill in the use of Word and Excel; Ability to speak additional languages is an asset; Excellent time management and organizational skills are required; Excellent intercultural communication skills; cultural knowledge and sensitivity to provide personalized services and build relationship with University stakeholders.
