Enrolment Services Support

4 weeks ago

Regina, Canada University of Regina Full time

Position Summary

Join our team as a new Enrollment Services Support and become the backbone of our operations As a vital member of our team, you’ll handle administrative tasks with finesse while ensuring the seamless delivery of top-notch customer service. Get ready to be the face of our office, making every interaction a memorable one for our international students.
What You’ll Do: Responds to front-line inquires by phone, email, in-person walk-ins, and virtual platforms; Organizes office mail, and sends out courier packages; Procures office supplies; Data entry of international undergraduate application and prepares student application materials for next phase of processing; Responsible for daily maintenance of office files; Process payments, issue receipts, and daily cash-out procedure; Provides support for monthly reconciliation process; Schedules appointments and coordinates meetings; Assists with the delivery of domestic and international events; Assists in writing, editing and proofreading documents and materials; Supervises the daily workflow and coordinates the training of all new Enrolment Services Support staff on front line procedures; Running application reports as necessary and providing to the Manager; Generating and sending admission decision letters; Updates social media sites and the unit’s website; Provides general administrative support; Plus More: Be ready to take on additional related tasks as assigned – your role is dynamic and essential to our success
Why Join Us? At the University of Regina, we’re more than just a campus – we’re a community
Join our team and enjoy: Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff. Professional Growth: We support your development, offering opportunities for advancement and learning. Work-Life Balance: We value your well-being and know your personal life is most important Dynamic and Inclusive Workplace: We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth. Innovation Culture: We encourage fresh ideas and innovative thinking. Competitive Compensation: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more Be the spark that ignites seamless service and unforgettable experiences for our global student community today Position Requirements What You’ll Bring to this Position: Grade 12, supplemented by the successful completion of a recognized business course, Minimum of three years’ related experience, preferably within a university environment. An equivalent combination of education and experience may be considered.
Skills That Will Ensure Your Success in the Role: Demonstrated knowledge and skill in the use of Microsoft Office (Word, Excel, Access, and Outlook-GroupWise). Knowledge and skill in the use of University’s systems is an asset. Knowledge of the University community, programs and administrative offices. Knowledge of University policies and procedures is an asset. Ability to make administrative/procedural recommendations on sensitive and confidential issues. Demonstrated knowledge of generally accepted accounting principles, procedures, and processes. Experience in records management and tracking of information. Ability to maintain confidentiality of records and information. Ability to communicate effectively, both verbally and in writing. Ability to understand and execute oral and written instructions. Ability to work independently with minimal supervision. Ability to provide excellent customer service. Ability to organize multiple tasks and meet deadlines while maintaining accuracy and attention to detail. Demonstrated knowledge of and skill in office practices, principles and procedures. Strong interpersonal skills. Skill in the use of operating basic office equipment.

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