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Order Entry Specialist

1 month ago

SaintJeansurRichelieu, Canada ABB Full time

**Order Entry Specialist (Iberville)**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Installation Products Division (formerly Thomas&Betts),is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer
- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day - orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. The Order Entry Specialist will be part of the Electrification Canada team based in Iberville, Quebec reporting directly to the Customer Support Supervisor. This position is responsible to provide internal customer support by ensuring accuracy in the entry and releasing of orders.

**Your responsibilities**:

- Verify Sales Order accuracy (part numbers, pricing, discounts etc ) for all orders coming through Salesforce to allow order execution in the system. Employee expected to take owner-ship of issues and work with the Customer Service representatives or other colleagues to re-solve them in a timely manner.
- Make recommendations regarding the order entry process and procedure to improve the effec-tiveness of the department that will ensure a positive customer experience.
- Participate in ad hoc projects.
- Align with ABB's core values of safety and integrity, i.e. take responsibility for your own actions, while taking care of your colleagues and the company.

**Your background**:

- High School Diploma (or equivalent general education certificate received).
- Minimum of 1-year experience working in a similar role.
- Ability to handle multiple demands, competing priorities, adapt to new ideas and constant changes.
- Must be able to work in a team environment and also independently.
- Experience working within SAP and Salesforce would be considered an asset but not a must.
- Have the ability to write and speak French & English.

**Benefits**:

- Medical insurance
- Retirement plan
- Wellbeing program

**More about us**: