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Business Services Manager

4 months ago

Waterloo, Canada Devonshire Erin Mills Inc. Full time

**Who We Are**:
As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play.

We are seeking a Business Services Manager to join our team on a temporary full-time contract at The Westhill Retirement Residence. In this role, you will oversee key administrative functions, including payroll management, resident accounts, and data tracking, to ensure smooth operations.

Experience what it means to be part of our family and build a career you’re proud of.

**About the Role**:

- Responsible for the administrative functions of the residence, including payroll, resident accounts, and data tracking.
- Oversee the reception team, ensuring an exceptional customer experience for residents and visitors.
- Prepare and manage the Department and Capital budgets according to the Residence’s policies and procedures as well actively participate in employee relations and contributes to recruitment of department team members and management of employees within the residence.
- Manage in accordance with all industry and regulatory compliance agencies, the Ontario Retirement Communities Association, The Retirement Homes Act 2010 and O. Reg 166/1, the Occupational Health and Safety Act, the Fire Code, Accessibility for Ontarians with Disabilities Act and other pertinent legislated regulations/ standards.
- Understand and interpret Corporate and Residence policies, procedures and practices and communicate these to the appropriate personnel.

**Experience**:

- Experience performing accounting and administrative functions, preferably within a healthcare or Retirement Residence setting.
- Previous experience in positive Labour Relations to build strong relationships with all employees.
- Knowledge of relevant government legislation and standards.
- Self-directed and team-oriented, with strong organization and problem-solving skills. Excellent communication and interpersonal skills.
- Demonstration of leadership and coaching skills. Experience in recruitment, policy implementation, and health and safety standards.
- Must successfully complete a Police Records Check and disclose any convictions, charges, restraining orders, probation orders and/or warrants during the course of employment that affect in any way the clear Police Records Check.
- Must provide documentation to support a Tuberculosis Skin Test (TST) or Medical Note from Physician stating free from infectious disease.

**What We Can Offer You**:
Join Our Team for a Supportive and Enriching Employee Experience

We believe in creating a workplace where you can thrive and feel valued every day. Here’s what you can look forward to:

- **Comprehensive Benefits Packages**: We’ve got you covered with benefits to keep you and your family healthy and happy.
- **Growth, Training, and Development Programs**: From in-depth training to mentorship with our amazing team and leadership, we’re committed to your professional growth.
- **Fun Community Events**: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role-specific perks with our signature "Sif’Ton of Fun."
- **Employee Recognition Program**: We love to celebrate and reward your contributions
- **Employee Referral Program**: Help us grow our team and be rewarded for successful hires.
- **Employee Donation Matching Program**: We support your charitable efforts by matching your donations.
- **Employee Assistance Program**: Everyday support for your personal and professional well-being.
- **Inclusive and Accessible Work Environment**: Everyone is welcome, and we strive to make our workplace inclusive for all.

Experience a workplace where your growth, well-being, and contributions are truly valued. We can’t wait to welcome you to our team

Sifton Properties would like to thank all applicants, however only those who qualify for an interview will be contacted.
- **For eligible positions