Member Service Specialist

7 months ago

Abbotsford, Canada Prospera Credit Union Full time

**TEAM LOCAL is hiring**

Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It’s our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people.

Do you love building relationships with customers and empowering their financial decisions?

We are recruiting for a part time Member Service Specialist to join our Abbotsford Advice Center. The Member Service Specialist (MSS) uncovers and supports sales while delivering exceptional customer service and is responsible for proactively developing positive relationships and satisfying our members' product and service needs.

**What you’ll do**:

- Greet customers, establish rapport, address service inquiries and customer concerns, and seek opportunities to deepen customer relationships.
- Proactively seek occasions to demonstrate our value proposition, uncover needs, and recommend appropriate solutions.
- Refer customers to other team members and business partners as needed, collaborating to ensure a seamless and rewarding customer experience.
- Handle member personal banking needs through discovery conversations and opening new products such as personal and business profiles, term deposits, and other banking products and services.
- Ensure an exceptional member experience by providing back-up support for other team members.
- Participate in sales meetings and maintain an accurate history of sales and service activity on the customer relationship management system.
- Support and participate in community initiatives.

**What you bring**:

- Previous banking, credit union or advisory sales experience with a strong interest in developing your financial services career.
- Excellent communication, relationship-building, and negotiation skills.
- Capacity and passion for learning, strong team orientation, and a keenness to help others.
- Proficient computer skills.

**Our Values**

Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.

Empower and enable others: We give each other the space, trust, and tools to succeed.

Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.

Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.

Thrive as One Team: We collaborate because it strengthens us.

**What’s in it for you?**

**Inclusive, equitable and accessible workplace**: All team members are valued, respected and heard. We learn from each other’s differences, gaining strength through our people and our perspectives.

**Training and support.** We set our employees up for success with training and continued support and access to resources throughout employment.

**Career advancement** We’re committed to our employees’ growth and development and we want to see you soar.

**Fun and camaraderie.** We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

**Show me the money** We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

**Community focused. **We care about giving back to the communities we live, work and play in. We participate in many community minded activities throughout the year.

**Our commitment to Diversity, Equity and Inclusion**

Diversity, equity and inclusion is part of everything we do, and we’re on a continuous journey to ensure every employee and members feels like they #BelongAtProspera.

If you require accommodation during any part of the recruitment process, please let us know.

  • Member Service Specialist

    6 months ago

    Abbotsford, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26...

  • Member Service Specialist

    1 month ago

    Abbotsford, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...

  • Member Service Specialist

    2 weeks ago

    Abbotsford, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...

  • Lso 3a

    1 month ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- LSO 3A - Land & Resource Specialist- Position Classification- Licensed Sc Off Other 3- Union- PEA- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA Chilliwack, BC V4Z 1A7 CA Gibsons, BC V0N 1V7 CA Langley, BC V3A 8T1 CA Mission, BC V4S 0A2 CA Multiple Locations, BC CA (Primary) Pemberton, BC V0N 2L0 CA Powell River, BC V8A 5G7...

  • Comm o 21r

    3 months ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- COMM O 21R - Communications Specialist- Position Classification- Communications Officer R21- Union- GEU- Work Options- Remote- Location- Abbotsford, BC V2S 1H4 CA Campbell River, BC V9W 6Y7 CA Cranbrook, BC V1C 7G5 CA Fort Nelson, BC V0C 1R0 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Multiple Locations, BC CA...

  • Sto-re 24r

    3 months ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- STO-RE 24R - Youth Development Specialist- Position Classification- Scientific/Tech Off R24 - Res- Union- GEU- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA Courtenay, BC V9N 8H5 CA Creston, BC V0B 1G6 CA Dawson Creek, BC V1G 4X3 CA Duncan, BC V9L 6B1 CA Fort St John, BC V1J6M7 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9...

  • Member Experience Specialist

    7 months ago

    Abbotsford, Canada Prospera Credit Union Full time

    TEAM LOCAL is hiring Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...

  • Client Services Specialist

    4 months ago

    Abbotsford, Canada Archway Community Services Full time

    **JOB POSTING 2024-30-09** - INTERNAL/EXTERNAL - Food Bank - Client Service Specialist - Wage: $22.00 per hour - Part Time, 20 hours per week, Monday to Friday (4 positions available) - Permanent - Location: Abbotsford ** Helping Clients who use the Food Bank Services** **Join the team at Archway** **Come Help Us Help People** **Location: Abbotsford** **On...

  • Lso Agrl 3

    1 month ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- LSO AGRL 3 - Agrifood Business Specialist- Position Classification- Licensed Sc Off Agrologist 3- Union- PEA- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA Campbell River, BC V9W 6Y7 CA Cranbrook, BC V1C 7G5 CA Fort Nelson, BC V0C 1R0 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Multiple Locations, BC CA...

  • Admn o 27r

    3 months ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- ADMN O 27R - Recreation Business Specialist- Position Classification- Administrative Officer R27- Union- GEU- Work Options- Remote- Location- Abbotsford, BC V2S 1H4 CA Campbell River, BC V9W 6Y7 CA Cranbrook, BC V1C 7G5 CA Fort Nelson, BC V0C 1R0 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Multiple Locations, BC CA...

  • Sto-re 27r

    1 month ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title- STO-RE 27R - Land & Resource Specialist- Position Classification- Scientific/Tech Off R27 - Res- Union- GEU- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA Chilliwack, BC V4Z 1A7 CA Gibsons, BC V0N 1V7 CA Hope, BC V0X 1L0 CA Langley, BC V3A 8T1 CA Mission, BC V4S 0A2 CA Multiple Locations, BC CA (Primary) Pemberton, BC V0N 2L0...

  • Client Service Specialist

    4 months ago

    Abbotsford, Canada Archway Community Services Full time

    **JOB POSTING #2024-30-09** **INTERNAL/EXTERNAL** **Food Bank** **Client Service Specialist** **Wage: $22.00 per hour** **Part Time: 20 hours per week, Monday to Friday (4 positions available)** **Permanent** **Helping Clients who use the Food Bank Services** **Join the team at Archway** **Come Help Us Help People** **Location: Abbotsford** **On...

  • Customer Service Specialist

    6 months ago

    Abbotsford, Canada Convoy Supply Full time

    **Customer Service Specialist / Dispatcher** Position summary We are looking for an outgoing and personable Customer Service Specialist /Dispatcher who is a team player, enjoys talking to people, is a good listener and thrives on helping customers and other team members. This person will work closely with Outside Sales, Purchasing and Operations to achieve...

  • Service Team Member

    7 months ago

    Abbotsford, Canada Michaels of Canada, ULC. Full time

    Store - VAN-ABBOTSFORD, BC We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help...

  • Clk 09r

    3 weeks ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title - CLK 09R - Regional Support Clerk - Position Classification - Clerk R9 - Union - GEU - Work Options - On-Site - Location - Abbotsford, BC V2S 1H4 CA (Primary) - Salary Range - $50,190.86 - $56,546.21 annually - Close Date - 12/29/2024 - Job Type - Regular Full Time - Temporary End Date - Ministry/Organization - BC Public Service -> Agriculture...

  • National Maintenance Specialist

    3 months ago

    Abbotsford, Canada Correctional Service Canada Full time

    Correctional Service Canada - Technical Services and Facilities Abbotsford (British Columbia), Moncton (New Brunswick), Kingston (Ontario), Ottawa (Ontario), Laval (Québec), Saskatoon (Saskatchewan) EG-07 $95,484 to $120,034 For further information on the organization, please visit Correctional Service Canada **Closing date: 30 September 2024 - 23:59,...

  • Event Services Crew Member

    3 months ago

    Abbotsford, Canada Global Conventions Services Full time

    **Event Services Crew Member** Global Convention Services Ltd. is seeking client-focused self-starters to join our team as Event Services Crew Members at our Abbotsford, BC branch. The Company Global Convention Services has evolved into one of Canada's largest full-service trade show and special event contractors since its founding over thirty years...

  • Event Services Crew Member

    7 months ago

    Abbotsford, Canada Global Conventions Services Full time

    **Event Services Crew Member** Global Convention Services Ltd. is seeking client-focused self-starters to join our team as Event Services Crew Members at our Abbotsford, BC branch. The Company Global Convention Services has evolved into one of Canada's largest full-service trade show and special event contractors since its founding over thirty years...

  • Food Service Team Member

    1 month ago

    Abbotsford, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Abbotsford is seeking a Food Counter Attendant to fill a role that involves taking customer orders, preparing food items, and providing excellent customer service at our food counter.Responsibilities:Greet customers promptly and take their orders efficiently.Prepare food items according to customer preferences and ensure high-quality...

  • Customer Service Specialist

    6 months ago

    Abbotsford, Canada Convoy Supply Full time

    **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...