Client Services Specialist

4 months ago

Abbotsford, Canada Archway Community Services Full time

**JOB POSTING 2024-30-09**
- INTERNAL/EXTERNAL
- Food Bank
- Client Service Specialist
- Wage: $22.00 per hour
- Part Time, 20 hours per week, Monday to Friday (4 positions available)
- Permanent
- Location: Abbotsford ** Helping Clients who use the Food Bank Services**
**Join the team at Archway**
**Come Help Us Help People**

**Location: Abbotsford**

**On Site**

**Job Summary**:
The Client Service Specialist is part of a skilled team that supports individuals and families in dealing with issues of food security, poverty, social isolation and opportunity. This position works as a member of a team to create access to food and use a client centered approach to support individuals and various programs. The position will provide coverage for the daily operations of the Archway Food Bank and the programs it runs, including Food Distribution and Program Administration. In addition, the position will involve initial greeting of new clients and directing them to the Client Service Navigator. The Client Service Specialist will be a versatile and flexible member of the team.

**Your Role**:
Archway’s Client Service Specialist with the Food Bank contributes by:

- Providing coverage for Food Distribution and Administration, including greeting clients, desk operations for existing clients, and quality control.
- Assisting with intake for food distribution programs and events collecting client information, opening client files, and entering client information into the client database.
- Providing daily fresh food availability updates on the Client Menu Board for clients’ information.
- Directing new clients to the Client Service Navigator.
- Taking client orders relating to food preferences, ensuring the order is gathered accurately, and provided to the in-person clients in a timely fashion.
- Maintaining workspace cleanliness standards and safety while following Health & Safety protocols and ensuring Food Bank of Canada standards are upheld.

This position is a great fit for someone who is highly organized, detail-oriented, and compassionate. The role requires excellent communication skills to be able to listen respectfully and interact with clients and volunteers effectively, as well as the ability to manage and maintain accurate records. A proactive attitude is essential for monitoring stock levels and ensuring the timely preparation and delivery of food to clients. If you are someone who thrives in a dynamic environment and is passionate about helping others, this role would be a perfect match.

**Our Offer**:

- Wage: $22.00 per hour
- A permanent, part-time position at 20 hours per week, availability Mondays to Fridays, from 8:30 AM to 5:00 PM.

**Benefits include**:

- Three weeks’ pro-rated vacation.
- A great benefits plan including extended health, and dental, you choose your plan.
- Employee and Family Assistance Program that includes online access to wellness resources.
- Great in-house training opportunities.
- Rewarding work in a positive environment.
- Work/Life balance.

**Getting an Interview-you will be considered if you have**:

- Minimum of a high school diploma or equivalent experience.
- Successful completion of Safe Food Handling course (Food Banks Canada).
- Experience in a customer service position is preferred.
- Experience working with vulnerable populations is an asset.
- Experience coordinating and directing volunteers is an asset.

**The Job Requires you to have**:

- Well-developed verbal, written, and active listening skills; able to communicate effectively and respectfully with people from a variety of backgrounds.
- Good organization, planning and time management skills.
- Ability to build relationships and build rapport with clients, volunteers while maintaining professional boundaries.
- Good computer competency; able to use Microsoft Office365, and virtual meeting platforms such as Microsoft Teams and database systems.
- Strong ability to work independently and as part of a team.
- Good understanding of safe working procedures.
- Knowledge of the issues, barriers and impacts encompassing food insecurity, homelessness, and housing.
- This position may interact with people in challenging situations.
- This position may include periods of constant motion including walking and lifting or carrying items up to 50lbs.
- Willingness and flexibility to work evenings and weekends as needed.
- This position requires both indoor and outdoor work.
- A satisfactory Criminal Records Check is a condition of employment.

**Our Staff Love Their Jobs**:
**How to Apply**:
**Closing date is Thursday, August 29th**

No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada

**Diversity Statement**:
Archway’s goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underr

  • Client Service Specialist

    4 months ago

    Abbotsford, Canada Archway Community Services Full time

    **JOB POSTING #2024-30-09** **INTERNAL/EXTERNAL** **Food Bank** **Client Service Specialist** **Wage: $22.00 per hour** **Part Time: 20 hours per week, Monday to Friday (4 positions available)** **Permanent** **Helping Clients who use the Food Bank Services** **Join the team at Archway** **Come Help Us Help People** **Location: Abbotsford** **On...

  • Client Services Program Lead

    4 months ago

    Abbotsford, Canada Archway Community Services Full time

    **JOB POSTING 2024-30-10** - INTERNAL/EXTERNAL - Food Bank - Client Service Program Lead - Wage: $24.00 to $25.00 per hour - Full Time, 35 hours per week, Monday to Friday - Permanent - Location: Abbotsford ** Oversee the Day-to-Day Operations of Food Distribution for Clients** **Join the team at Archway** **Come Help Us Help People** **Location:...

  • Client Services Program Lead

    4 months ago

    Abbotsford, Canada Archway Community Services Full time

    **JOB POSTING #2024-30-10** **INTERNAL/EXTERNAL** **Food Bank** **Client Services Program Lead** **Wage: $24.00 to $25.00 per hour** **Full Time: 35 hours per week, Monday to Friday** **Permanent** **Oversee the Day-to-Day Operations of Food Distribution for Clients** **Join the team at Archway** **Come Help Us Help People** **Location: Abbotsford** **On...

  • Client Care Specialist

    2 months ago

    Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Client Care Specialist to provide essential care to clients in Abbotsford, Canada. In this role, you will assist individuals with daily living activities, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with personal care, including hygiene, dressing, and mobility.Provide support with medication...

  • Data Entry Specialist

    4 months ago

    Abbotsford, Canada Shoreline Express Courier Services, Inc. Full time

    **Job Summary**: As a Data Entry Specialist / Customer Service Operator for our transport company, you will be responsible for maintaining accurate records of shipment data, customer information, and logistics details, while providing excellent service to our clients. **Responsibilities**: Enter and update shipment, delivery, and customer data into the...

  • Manager, Client Services

    6 months ago

    Abbotsford, Canada Sephora Full time

    **Job ID**: 234397 **Store Name/Number**: BC-Highstreet (0848) **Address**: 3122 Mt Lehman Road, Abbotsford, BC V2T 0C5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store...

  • Employment Specialist

    2 months ago

    Abbotsford, Canada Archway Community Services Full time

    **JOB POSTING 2024-22-06** - INTERNAL/EXTERNAL - Employing People in the Community (EPIC) Program - Employment Specialist - Wage: $27.54 to $31.61 per hour - GRID LEVEL: 11, JJEP Wage Grid - Full Time: 35 hours per week, Monday to Friday - Permanent - Location: Abbotsford **This position requires union membership.** **Help Persons with Diverse Abilities...

  • Client Service Representative

    6 months ago

    Abbotsford, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Demolition Specialist

    3 weeks ago

    Abbotsford, British Columbia, Canada Monardos Services Inc] Full time

    Job SummaryWe are seeking a skilled Demolition Specialist to join our team at Monardos Services Inc. in Canada.About the RoleThis is a green job that contributes to environmental preservation, conservation, and restoration. As a Demolition Specialist, you will be working on-site, ensuring that all work is completed at the physical location with no option for...

  • Client Service Associate

    7 months ago

    Abbotsford, Canada TD Bank Full time

    **Work Location**: Abbotsford, British Columbia, Canada **Hours**: 37.5 **Line of Business**: TD Wealth **Pay Details**: $38,300 - $51,700 CAD This role is eligible for commission based earnings. TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized...

  • Employment Specialist

    4 months ago

    Abbotsford, Canada Archway Community Services Full time

    **JOB POSTING 2024-22-03** - INTERNAL/EXTERNAL - Employing People in the Community (EPIC) - Employment Specialist - Wage: $27.54 - $31.61 per hour - CLASSIFICATION: Integrated Vocational Counsellor and Employment Counsellor - Grid Level: 11, JJEP Wage Grid - Full Time: 35 hours per week, Monday to Friday, possibly some Saturdays - Permanent **This position...

  • Client Service Representative

    7 months ago

    Abbotsford, Canada Abbotsford Veterinary Clinic Full time

    **Abbotsford Veterinary Clinic**: The Abbotsford Veterinary Clinic provides quality veterinary service to our customers for farm animal care, dairy herd health and poultry flock programs supporting safe and sustainable food production. We are looking for a flexible team player to join our client care team in supporting veterinary and office staff in daily...

  • Environmental Maintenance Specialist

    4 weeks ago

    Abbotsford, British Columbia, Canada Earthcon Cleaning Services Ltd.] Full time

    OverviewWe are a leading provider of cleaning services, and we are seeking a diligent Environmental Maintenance Specialist to join our team.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionThis role involves providing high-quality cleaning services to our clients, with a focus on environmental sustainability and social responsibility.Required...

  • Clinical Addiction Specialist

    3 weeks ago

    Abbotsford, British Columbia, Canada Fraser Health Full time

    Fraser HealthAbout Fraser HealthFrazer health is a leading healthcare organization that delivers high-quality patient care and provides opportunities for professionals to grow and develop their skills.SalaryThe salary range for this position is CAD $42.27 - $52.81 per hour.Job DescriptionWe are seeking an experienced Clinical Addiction Specialist to join our...

  • Workbc Services Specialist

    6 months ago

    Abbotsford, Canada Maximus Full time

    Company Profile: This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives. This is a temporary 18 month contract maternity leave coverage position. **Job Description**: **Role Summary** Instrumental in establishing the foundation for...

  • Interim Client Services Manager

    6 months ago

    Abbotsford, Canada Sephora Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...

  • Client Service Representative

    6 months ago

    Abbotsford, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Administrator

    3 weeks ago

    Abbotsford, Canada hearinglife_Canada Full time

    Client Services Administrator Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives –...

  • Client Service Representative

    7 months ago

    Abbotsford, Canada ICBC Full time

    Are you a current ICBC Employee? Click here to access our internal portal. **About The Position**: As a Client Service Representative, your responsibilities will include determining whether requirements for driver's license renewals, duplicates, BCID and BC Services Cards have been met. You will work with customers to understand their licensing needs as...

  • Client Service Representative

    7 months ago

    Abbotsford, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...