Inside Sales/customer Service

3 weeks ago


Mississauga, Canada MedProDirect Inc Full time

Responsibilities:

- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Resolve customer complaints and issues to ensure customer satisfaction
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and provide appropriate solutions
- Upsell and cross-sell products or services to maximize sales opportunities
- Stay up-to-date on product knowledge and industry trends to effectively communicate with customers

**Skills**:

- Excellent negotiation and communication skills
- Strong marketing and customer service abilities
- Experience in sales or inside sales is a plus
- Fluent in English
- Proficient in using CRM software, such as Salesforce or similar platforms
- Ability to build relationships with customers and identify business development opportunities

We offer competitive compensation, including benefits such as:

- Health insurance
- Paid time off
- Retirement savings plan

**Salary**: From $37,500.00 per year

**Benefits**:

- Casual dress
- Extended health care
- On-site parking
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Mississauga, ON L5T 2J2 (required)

Ability to Relocate:

- Mississauga, ON L5T 2J2: Relocate before starting work (required)

Work Location: In person

Expected start date: 2023-11-27



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