Operations Manager

2 weeks ago

Regina, Canada Security Building Supplies Full time

**West Four Group of Companies** is a Western Canadian leader in building material, doors, hardware, and building specialties. West Four's trade brands are Security Building Supplies, Madero, Penner Doors & Hardware and Two Six Creative, with branches in Saskatoon, Regina, Winnipeg and Calgary.

Security Building Supplies, in Regina, has an opportunity for the right individual.

The Operations Manager is responsible for the execution of sales. This encompasses the day to day operational components of the business. This individual will oversee all staff, excluding the sales team, and has the responsibility of finding ways to make the location more profitable by providing effective methods of operations. This position has a strong focus on quality customer service.

Working closely with the Sales Manager, this individual must ensure effective communication between all departments of the business.

FINANCIAL AND EXPENSES
- Responsible for expense component of the division.
- Budget preparation with all departments. For example, production budgeting and scheduling.
- Financial Review: work closely with the Controller and Sales Manager on a monthly basis to review revenue and margining performance.
- Monitor sales performance, as it pertains to Operations.

COMMUNICATION AND STAFFING
- Financial performance: Conduct regular meetings with Sales Manager to review monthly financial performance.
- Conduct regular meetings with Sales Manager, and key sales reps to monitor issues, upcoming events, and open order file.
- Conduct monthly meeting with Operations Managers from other locations to ensure best practices are in place.
- The Operations Managers must display strong leadership skills, resolving conflict quickly and efficiently with both the customer and company in mind.

CUSTOMER RELATIONS
- Be comfortable meeting and speaking with all customers.
- Ensure staff acts professionally when dealing with all customers.
- Presenting themselves professionally in both manor and dress when attending customer facing events.

STAFFING AND TRAINING
- To post for, interview, and monitor training of all employees in that location, excluding the sales team.
- To ensure all new hires have read and signed all employee documentation.
- Conduct semi-annual reviews with all staff members and ensure peak performance from all.

DUTIES AND RESPONSIBILITIES

The Operations Manager oversees the policies and procedures as established for the Security Building Supplies brand. This individual will assist in developing policies and procedures for all locations, and help ensure a consistent and positive brand message operationally.

To ensure that each department is operating at the highest level, all procedures are followed. The supervisor (if applicable) reports on day to day issues as they may arise.
- Health and Safety: all guidelines and laws are followed.
- Warehouse management: shipping, receiving, and logistics.
- Equipment: schedule and monitor all maintenance programs and give recommendations for new equipment as needed.
- Building repair and maintenance: maintain the appearance and performance of the building.
- Inventory: levels, warranty, discontinued goods, credits, etc.
- Purchasing: to monitor the location’s inventory Rebuyer and all purchasing done within the location. Must have a firm understanding of required inventory levels.
- Administration: stock transfers, invoicing, policies.
- Production: the analytics of the production capacity.

Submit resumes to: Doug Zeeman

**Benefits**:

- Extended health care
- Vision care
- Dental care
- Vacation & paid time off
- Life insurance

**Salary**: $55,000.00-$65,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Work Location: One location

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