B2b Team Lead
7 months ago
The Opportunity:
At 1-800-GOT-JUNK?, we believe in the power of exceptional customer experiences. Our commitment to excellence, innovation, and exceptional customer experiences sets us apart in the industry. As we continue to expand our operations, we are seeking a talented and passionate individual to join our team as a Business to Business Team Lead, driving growth and success in our contact center.
As the Business-to-Business Team Lead, you will be at the forefront of our client engagement strategy, overseeing a dedicated team focused on providing unparalleled customer service to our valued B2B clients. Your leadership skills will be crucial in driving our team's performance, fostering a culture of excellence, and ensuring our clients receive the utmost satisfaction. If you are ready to take the lead in transforming customer experiences and fueling business growth, this is the role for you
When we say It’s All About People we mean it. We have created a hybrid work model that helps us get together to Collaborate, Celebrate and Connect while enjoying the flexibility of working where it makes sense for you. For this role’s duty and responsibility we anticipate that you will be in the office 25% of the time.
A Day in the Life:
- Lead, inspire, and motivate a team of business-to-business sales representatives in a fast-paced contact center environment.
- Set clear performance expectations, establish key performance indicators (KPIs), and monitor team performance to ensure the achievement of targets and service level agreements.
- Develop and implement strategies to enhance team productivity, efficiency, and customer satisfaction.
- Provide ongoing coaching, training, and feedback to team members to foster their professional growth and maximize their potential.
- Collaborate closely with other team leads and stakeholders to drive process improvements, optimize workflows, and enhance the overall customer experience.
- Act as a point of escalation for complex customer issues, ensuring timely resolution and exceptional service delivery.
- Analyze performance data, generate reports, and provide actionable insights to management to drive continuous improvement.
- Stay updated on industry trends, best practices, and emerging technologies to drive innovation within the team and the broader contact center environment.
What You Bring to the Table:
- Bachelor's degree in business, management, or a related field (preferred).
- Proven experience in a leadership role within a contact center, preferably in a business-to-business environment.
- Strong understanding of contact center operations, metrics, and performance management.
- Excellent communication skills with the ability to inspire and influence team members.
- Demonstrated ability to set and achieve challenging goals, prioritize tasks, and meet deadlines in a dynamic environment.
- Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
- Exceptional customer service mindset with a focus on delivering outstanding experiences.
About Us:
**_
Check us out on social_**
- At O2E Brands we know that great talent comes in many forms and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please reach out to our Talent Acquisition Team at _
- or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation._
-
B2b Sales Lead Qualifier
3 days ago
Vancouver, Canada Article Full time**Description**: **Why We Need You**: Our B2B Sales department is looking for a **B2B Sales Lead Qualifier** to fully own the top of our B2B sales funnel. You will be the first point of contact prospective B2B clients have with Article. Who are these elusive clients, you ask? We sell to Interior Designers or other businesses directly (restaurants,...
-
B2b Marketer
7 months ago
Vancouver, Canada ATNM Digital Solutions Full time**About team** **We are ATNM Digital Solutions, a company that develops a SaaS trading platform for clients around the world. We are seeking a talented and experienced B2B Marketer to join our commercial team. As a B2B Marketer, you will play a crucial role in attracting new clients and retaining existing ones for our B2B SaaS trading platform. If you are...
-
Rapid Growth and Optimization Lead for B2B SaaS
1 month ago
Vancouver, British Columbia, Canada Optix Full timeCompany OverviewAt Optix, we are revolutionizing the way workspaces operate by providing a cutting-edge flex space automation software. Our mission is to empower coworking and flex operators to thrive in a rapidly changing industry. SalaryThe salary for this role is estimated at $120,000 per year, considering the location in Vancouver, BC. Job...
-
B2b Sales Rep
3 months ago
Vancouver, Canada IQ 2000 Trivia Full timeSeeking a Restaurants/Bars B2B Sales Rep for a fast-growing Vancouver-based trivia company with cash bonuses for successful sales. Experience in B2B sales in the restaurant/bar/club/hospitality industry is a must. Competency in spreadsheets and excellent written communication skills a must. Previous experience in business-to-business marketing and sales...
-
B2b Sales Specialist ; Networks
7 months ago
Vancouver, Canada Teltonika Networks Full time**Location**:Vancouver, BC, CA**Company**:TELTONIKA- During 25 years of activity in the IoT market, Teltonika has become one of the leading _**_manufacturers of IoT solutions_**_ in the world, with offices in 19 countries and with more than 2,300 employees worldwide. Teltonika serves clients in _**_North America_**_ having offices in _**_Canada and...
-
Director, B2B Student Recruitment
3 months ago
Vancouver, Canada Innivec Full timeThe Director of B2B Student Recruitment will be responsible for managing revenue generation from local agents and partnerships, focusing on increasing student recruitment within Canada. This role requires leadership in overseeing agent networks and driving revenue through innovative recruitment strategies. The Director will lead a dedicated team, ensuring...
-
Content Strategist
3 weeks ago
Vancouver, Canada Alquemy Search & Consulting Full timeJob Title: Content Strategist - B2B Documentation SpecialistAbout the Role:We are seeking an experienced Content Strategist to join our team as a B2B Documentation Specialist. As a key member of our content team, you will be responsible for refining and updating our B2B style guide and design system documentation to ensure alignment with brand standards and...
-
B2B Sales Representative
3 weeks ago
Vancouver, British Columbia, Canada Inkeros Inc. Full timeWe are seeking an ambitious and organized B2B Associate to join our team in Vancouver. As a hub for our B2B sales team, we are dedicated to empower businesses to exceed their sales objectives through tailored design, compelling content, and strategic marketing initiatives.Key ResponsibilitiesCultivate and maintain strong relationships with business clients,...
-
B2B Digital Marketing Expert
1 day ago
Greater Vancouver Metropolitan Area, Canada Maven Collective Marketing Full timeWe're committed to delivering measurable results and exceeding expectations. Our entrepreneurial mindset means we work hard while working collaboratively and creatively to achieve wins for our clients and for our team.As a B2B Digital Marketing Expert at Maven Collective Marketing, you'll drive strategize, formulation, evolution, and execution of various...
-
Visionary Co-Founder for B2B SaaS Startup
1 week ago
Vancouver, British Columbia, Canada FutureSight Full timeFutureSight: A Leading Venture StudioWe are a team of founders, operators, and designers with experience successfully bringing software to market at scale.You'll work closely with John Carbrey, a 4x entrepreneur who has experience across several verticals in B2B SaaS and bootstrapped his past venture from 0 to $100M in ARR.About the RoleA visionary...
-
B2b Sales Assistant
7 months ago
Vancouver, Canada Article Full time**Description**: Hi there, we’re Article. We’re an online furniture company creating remarkably better furniture experiences one sofa at a time. As the **B2B Sales Assistant**, you’ll be responsible for working directly with our Trades Account Managers to support both inbound and outbound sales initiatives and drive top-line revenue objectives with a...
-
B2b Saas Account Manager
7 months ago
Vancouver, Canada Scoop Solar Full timeWe are looking for a tech & business savvy, detail-oriented and energetic _**B2B SaaS Client Accounts Growth Manager (CAGM)**_ to join our team. In this role you will gain detailed knowledge of our Scoop® mobile-work Process Management and Automation platform (mPMA) as well as our associated GLOO and LOOXY technologies. In this role you will be responsible...
-
Project Manager
3 months ago
Vancouver, Canada Lululemon Full timewho we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...
-
Senior B2B Content Strategist
3 days ago
Vancouver, British Columbia, Canada Alquemy Search & Consulting Full time $60 - $70Job Description:We are seeking a Senior B2B Content Strategist to join our team at Alquemy Search & Consulting. The ideal candidate will have 7+ years of experience as a UX writer, content designer, or similar role, with a focus on B2B content.Key Responsibilities:RRefine and update the B2B style guide and design system documentation, ensuring both align...
-
Enterprise B2B Sales Representative
3 weeks ago
Vancouver, British Columbia, Canada Inkeros Inc. Full timeAbout Inkeros Inc.We prioritize our people as our most valuable asset, believing that investing in our team yields exceptional returns. Our commitment to support and develop each team member is unwavering; if you're ready to invest your time and talent with us, we're dedicated to helping you realize your full potential.With our team expanding rapidly in...
-
B2b Sales Rep
7 months ago
Vancouver, Canada Spark Labs INC Full timeThis is a full time position for an individual who is looking to be apart of a fast growing agency where you can utilize your sales skills and be a part of sales decisions and strategy. Spark Labs Marketing is looking for someone with a customer service or sales/closing background for B2B services. We are looking for someone who has experience dealing with...
-
B2b Sales Executive
7 months ago
Vancouver, Canada City Wide Facility Solutions Full time**Are you a sales professional with dynamic closing skills? Are you looking for an unlimited income potential in B2B sales? Do you thrive in competitive environments? If you answered yes, City Wide is looking for you!** **Why City Wide?** **City Wide Facility Solutions** is a leader in the building maintenance industry, with a locations that serve...
-
B2B Business Development Associate
3 weeks ago
Vancouver, British Columbia, Canada Inkeros Inc. Full timeInkeros Inc. prioritizes investing in its people, believing that team development yields exceptional returns. Our commitment to support and develop each member is unwavering; if you're ready to invest your time and talent with us, we're dedicated to helping you realize your full potential.We seek an ambitious and organized B2B sales professional to join our...
-
B2b Sales Representative
4 months ago
Vancouver, Canada Empire Sales Group Full timeEmpire Telecom is seeking enthusiastic B2B Sales Representative to join our vibrant downtown Vancouver team. We partner with Spectrum VoIP to deliver top-notch phone line solutions to medium-sized businesses in the U.S. Position: B2B Sales Representative Location: Vancouver Downtown - In Office Hours: Monday - Friday (8:00 AM - 5:00 PM) **Role...
-
B2B Business Development Professional
2 weeks ago
Vancouver, British Columbia, Canada Inkeros Inc. Full timeCompany OverviewInkeros Inc. is a forward-thinking organization that prioritizes its people as its most valuable asset. We believe that investing in our team yields exceptional returns, and our commitment to supporting and developing each team member is unwavering.Salary$3,700.00-$4,600.00 per month (Full-time)Job DescriptionWe seek an ambitious and...