Client Account Coordinator

4 weeks ago


PointeClaire, Canada Groupe 3DM Full time

The Client Account Coordinator will assist the account manager. They are responsible for managing and communicating the daily activities of clients. Must offer an exceptional service support by identifying and assessing customer needs to achieve satisfaction. This position requires an individual who is highly detail oriented, organized, client-focused, and able to function effectively in a fast-paced environment.

**Duties/Responsibilities**:

- Responsibilities and duties include, but are not limited to:_
- Constantly maintain a positive, empathetic, and professional attitude towards clients while ensuring customer satisfaction.
- Respond promptly to client inquiries make sure that everything is properly communicated internally.
- Coordinate client requests with operations.
- Support the Account Manager with regular client meetings, adherence to clients SLA’s and KPI’s.
- Facilitate change requests to ensure that all parties are informed of the impacts on schedule.
- Provide feedback on the efficiency of the customer service process.

**Skills and Requirements**:

- Approximately 3-5 years of experience
- Bilingual, both written and oral
- Comfortable using a computer, Microsoft Office, Outlook & excel
- Effective communication skills
- Detail oriented.
- Processing and reporting skills.
- Ability to meet deadlines and prioritize multiple tasks.
- Excellent time management skills
- Must be able to work both independently and with a team.



  • Pointe-Claire, Canada Ashfield Engage Full time

    Coordonnateur des comptes clients - Soins de santé (Coordonnateur de projets) Nous recherchons une personne dynamique, capable d’établir des relations et de trouver des solutions pour devenir notre nouveau coordonnateur des comptes clients - Soins de santé (coordonnateur de projets) et travailler dans un environnement en constante...


  • Pointe-Claire, Canada Steve Madden Full time

    At Steve Madden Canada, we are passionate about building a dynamic team of independent and motivated professionals. We are currently on the lookout for a dedicated and enthusiastic **Accounts Payable Coordinator** to join our headquarters and help support the rest of our accounting department. **Key Responsibilities**: - Ensure accuracy and compliance with...


  • Pointe-Claire, Canada Steve Madden Full time

    (an English version will follow) Steve Madden Canada est à la recherche d'un **Coordonnateur de Compte de Gros** qui fournira un soutien de qualité supérieure à nos comptes et partenaires internes tout en répondant aux demandes concernant les produits, les expéditions et les livraisons. Notre nouveau représentant répondra à toutes les demandes des...

  • Account Coordinator

    3 weeks ago


    Pointe-Claire, Canada Berlin Packaging LLC Full time

    **_Pour le français, faites défiler vers le bas.**_ Berlin Packaging is the nation's premier supplier of rigid packaging and packaging components. With over $3 billion in revenue, we are growing 5x faster than the overall packaging industry. Don’t know what makes the rigid packaging industry special? Well, chances are you enjoy products supplied by...


  • Pointe-Claire, Canada Transformer Table Full time

    **Do you have a previous experience coordinating an account on Amazon Seller Central?**Then join Transformer Table to help provide an exceptional customer experience on a world-renowned sales platform! As a **Coordinator of Amazon account**, you will play a key role in customer satisfaction and retention. You will be responsible for post-purchase follow-up,...


  • Pointe-Claire, Canada Transformer Table Full time

    **Do you have a previous experience coordinating an account on Amazon Seller Central? **Then join Transformer Table to help provide an exceptional customer experience on a world-renowned sales platform! As a **Coordinator of Amazon account**, you will play a key role in customer satisfaction and retention. You will be responsible for post-purchase...


  • Pointe-Claire, Canada Globe Electric Full time

    **JOB DESCRIPTION** **Position**: Sales Account Associate **Summary** Reporting directly to the Sales Manager, the Sales Account Associate is responsible for maintaining positive working relationships with all assigned customers, the sales team, and all Globe departments. They will act as the lead person on all projects relating to their customers...


  • Pointe-Claire, Canada Globe electric Full time

    **Sales Account Associate** Canadian-based and owned, **Globe Electric** has proudly paved the way in innovative lighting solutions since 1932. **Globe Electric** is the CREATIVE ENERGY company! We value our employees and the role they play in developing innovative lighting solutions, supporting our clients and being our ambassadors in supporting social...

  • Sales Coordinator

    1 week ago


    Pointe-Claire, Canada Elevex Inc Full time

    **Sales Support Coordinator** Elevex, a company of human scale positioned as a key player in Quebec when it comes to the material handling equipment, is currently looking for a Sales Support Coordinator to join its sales support team in Montreal. If you are organized, efficient and geared towards client satisfaction by nature, this role is for you! **WHAT...


  • Pointe-Claire, Canada Greenlite Lighting Corporation Full time

    **Job Summary** - Handle the full Accounts Receivable process - Collection of overdue accounts - Enter cash receipts and prepare bank deposits - Coordinate new customer accounts and do client credit verification - Manage credit limits and issue credit notes - Generate customer statements and reports **Required Education, Skills and Qualifications** - Work...


  • Pointe-Claire, Canada Greenlite Lighting Corporation Full time

    **Description** **Job Summary** - Handle the full Accounts Receivable process - Collection of overdue accounts - Enter cash receipts and prepare bank deposits - Coordinate new customer accounts and do client credit verification - Manage credit limits and issue credit notes - Generate customer statements and reports **Required Education, Skills and...

  • Sales Account Manager

    2 weeks ago


    Pointe-Claire, Canada Leviton Canada Full time

    Reporting to the Business Development Director - Retail, the Account Manager, Retail will play a crucial role in supporting the retail sales team in various aspects of project coordination & management, sales support and customer relationship. Acting as a vital bridge between retail customers, sales agencies, and other Leviton departments, this position...

  • Accounting Manager

    2 weeks ago


    Pointe-Claire, Canada MedXL Full time

    The Accounting Manager will oversee financial operations, ensure compliance with accounting standards, and provide critical insights into cost efficiency and financial performance. The role requires a proactive individual with strong leadership capabilities and the technical knowledge to handle complex costing methodologies in a manufacturing...


  • Pointe-Claire, Canada iSpice Foods Full time

    **Accounts Receivable/ billing** iSpice Foods - Montreal, QC iSpice Foods is a leading North American based importer, processor and supplier of the best quality peppers and spices from around the world. With its headquarter located in Montreal, iSpice Foods operates multiple facilities in the USA. Growing organically and through acquisitions, iSpice Foods...

  • Accounting Manager

    5 days ago


    Pointe-Claire, Canada Steve Madden Full time

    **Company Description** Steve Madden Canada is a global leader in the fashion industry. The company's dynamic environment emphasizes creativity and originality in every aspect of the business. At Steve Madden Canada, we are passionate about building a dynamic team of independent and motivated professionals. We are currently on the lookout for a dedicated...

  • Account Manager

    4 weeks ago


    Pointe-Claire, Canada RankWorks Full time

    Company Description RankWorks is a software company based in Pointe-Claire, QC, focused on helping small and medium-sized businesses build their brands and stay competitive. Specializing in AI, Blockchain, website development, web hosting, e-commerce integration, search engine marketing, SEO, and social media management, we provide agency-level services at...

  • Account Manager

    2 weeks ago


    Pointe-Claire, Canada RankWorks Full time

    Company Description RankWorks is a software company based in Pointe-Claire, QC, focused on helping small and medium-sized businesses build their brands and stay competitive. Specializing in AI, Blockchain, website development, web hosting, e-commerce integration, search engine marketing, SEO, and social media management, we provide agency-level services at...

  • Account Manager

    4 weeks ago


    Pointe-Claire, Canada RankWorks Full time

    Company Description RankWorks is a software company based in Pointe-Claire, QC, focused on helping small and medium-sized businesses build their brands and stay competitive. Specializing in AI, Blockchain, website development, web hosting, e-commerce integration, search engine marketing, SEO, and social media management, we provide agency-level services at...

  • Account Manager

    7 days ago


    Pointe-Claire, Canada RankWorks Full time

    Company Description RankWorks is a software company based in Pointe-Claire, QC, focused on helping small and medium-sized businesses build their brands and stay competitive. Specializing in AI, Blockchain, website development, web hosting, e-commerce integration, search engine marketing, SEO, and social media management, we provide agency-level services at...

  • Account Manager

    3 days ago


    Pointe-Claire, Canada RankWorks Full time

    Company DescriptionRankWorks is a software company based in Pointe-Claire, QC, focused on helping small and medium-sized businesses build their brands and stay competitive. Specializing in AI, Blockchain, website development, web hosting, e-commerce integration, search engine marketing, SEO, and social media management, we provide agency-level services at...