Customer Service Managing Supervisor

3 weeks ago


Richmond, Canada Feida Express Ltd Full time

Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Tasks**:

- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
**Supervision**:

- 3-4 people
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
**Personal suitability**:

- Adaptability
- Efficiency
- Hardworking
- Outgoing
- Positive attitude
- Quick learner
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Interpersonal awareness
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week



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