Supervisor - Mcarhtur Glen

3 weeks ago

Richmond, Canada MACKAGE Full time

**About **MACKAGE**

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

**Job Summary**

Reporting to the Store Manager, the **Supervisor **is responsible for continuously improving and developing specific management skills by taking ownership of the responsibilities assigned (i.e. Customer Service/ Merchandising/Operations) by the Store Manager and Assistant Store Manager.

**What you’ll do**:

- Meet and exceed store sales and target;
- Provide a continuous focus on customer service and product training;
- In the absence of the Store Manager and the Assistant Manager, the supervisor is the primary responsible to open and close the store, ensure the cleanliness, and the re-stocking;
- Provide a friendly environment by greeting customers, maintaining solid product knowledge and oversee the customer service provided by the store team;
- Support the Store Manager and the Assistant Store Manager, ensuring company standards are followed including integrity and loss prevention.

**What you’ll bring**:
**Experience**:

- 1-2 years’ experience in fashion luxury retail environment

**Skills**:

- Customer service and sales skills;
- Positive attitudes and professional behaviors;
- Communication skills and simple problem-solving skills related to basic customer service;
- Good understanding of fashion trends;
- Experience in visual merchandising (an asset).

**We want to get to know you**

Work Location: One location

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